VERITAS Volume Manager (tm) for Windows 2000 - VMUpgrade Utility

Article:TECH16417  |  Created: 2001-01-01  |  Updated: 2004-01-03  |  Article URL http://www.symantec.com/docs/TECH16417
Article Type
Technical Solution

Environment

Issue



VERITAS Volume Manager (tm) for Windows 2000 - VMUpgrade Utility

Error



The License Key you have entered is incorrect or missing. Please click the OK button and check that the entry is correct.

Solution



Note: This utility and the associated products are quite old. Users are strongly encouraged to upgrade to the latest releases of Volume Manager and VERITAS Storage Foundation (tm) for Windows. More information can be obtained at  http://support.veritas.com .

When installing a Volume Manager 2.7 for Windows 2000 upgrade, the installation checks for the existence of a previous version. If not found, the installation will fail with the error displayed above. This situation arises when upgrading the operating system from Windows NT to Windows 2000. Volume Manager for Windows NT does not run on Windows 2000 and must be removed prior to or immediately following the upgrade. The situation may also arise in which an upgrade from Volume Manager 2.5 for Windows 2000 has to be performed on a system from which Volume Manager has been removed.

To facilitate upgrades on systems that have no previous installation of Volume Manager, an upgrade utility VMUpgrade, is available on the Volume Manager 2.7 for Windows 2000 CD in the VMUpgrade_Utility subdirectory or for download at the end of this document. Copy the file VMUpgrade.exe to your system and run it. The Volume Manager 2.7 License upgrade box will be displayed (Figure 1).

Figure 1 - License Upgrade
 

Enter the product upgrade license key and the permanent license key for Volume Manager 2.4, 2.6, 2.7 for Windows NT or Volume Manager 2.5 for Windows 2000 in the appropriate boxes and click the Upgrade button. The installation of Volume Manager can now be performed. Use the product upgrade license key when prompted.


Attachments

VMUpgrade_240642.exe (78 kBytes)

Legacy ID



240642


Article URL http://www.symantec.com/docs/TECH16417


Terms of use for this information are found in Legal Notices