How to fix the problematic messages "VCS ERROR V-16-55009-20202 (hostname) SAPNW04:central_instance:monitor"
| Article:TECH164170 | | | Created: 2011-07-07 | | | Updated: 2012-07-28 | | | Article URL http://www.symantec.com/docs/TECH164170 |
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Problem
[ ISSUE ]
SAPNW04 Agent complains the error code "ERROR V-16-55009-20202"
Error
[ ERROR MESSAGES ]
2011/06/24 16:34:47 VCS ERROR V-16-55009-20202 (hostname) SAPNW04:central_instance:monitor:<SAPNW04::GetPidDetails> Cmd [/bin/ps] with args [wwo uid,pid,ppid,args 24556] failed with exit code [1]
Environment
[ THE VERSION OF OS/PACKAGE ]
- RHEL Symc-Linux 2.6.18-128.el5 #1 SMP Wed Dec 17 11:41:38 EST 2008 x86_64 x86_64 x86_64 GNU/Linux
- VRTSvcs-5.0.40.00-MP4_RHEL5
Cause
[ CAUSE ]
Although this messages can be ignored Engineering has improved the PID cleanup logic in incident:1865094
Solution
[ RESOLUTION ]
1. There is a fix for SAPNW04 higher versions (After 5.0.9.0)
2. The fixed incident in the latest Agent.
For RHEL4 (SAPNW04.5.0.12.0.Red Hat Enterprise Linux)
https://sort.symantec.com/agents/detail/1363
https://sort.symantec.com/agents/detail/1363
For RHEL5 (SAPNW04.5.0.12.0.Red Hat Enterprise Linux)
https://sort.symantec.com/agents/detail/1371
https://sort.symantec.com/agents/detail/1371
For SUSE Linux Enterprise Server 9 (SAPNW04.5.0.12.0.SUSE Linux Enterprise Server)
For SUSE Linux Enterprise Server 10 (SAPNW04.5.0.12.0.SUSE Linux Enterprise Server)
For SUSE Linux Enterprise Server 11 (SAPNW04.5.0.12.0.SUSE Linux Enterprise Server)
For Solaris Zones 8, 9, 10 (SAPNW04.5.0.12.0.Solaris)
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