The PXE Manager service has not connected with the DS server yet

Article:TECH164311  |  Created: 2011-07-11  |  Updated: 2011-07-11  |  Article URL http://www.symantec.com/docs/TECH164311
Article Type
Technical Solution


Issue



When you try to open the PXE Configuration Utility you get the error message below:


Error




Environment



DS 6.9 SPx


Cause



Wrong or missing entries in section [PXEServer\Shared\DS] of the %ProgramFiles%\Altiris\eXpress\Deployment Server\PXE\PXEManager.ini file.


Solution



To resolve the issue please follow the steps below:

1. Stop Altiris PXE Manager service

2. Ensure that section [PXEServer\Shared\DS] of the %ProgramFiles%\Altiris\eXpress\Deployment Server\PXE\PXEManager.ini file contains the right settings listed below (xxx.xxx.xxx.xxx would be the ip address of your Deployment Server):

[PXEServer\Shared\DS]
DSSERVERIP=xxx.xxx.xxx.xxx
DSServerPort=402
MMServerPort=505

3. Save your changes.

4. Start Altiris PXE Manager service

5. Open the PXE Configuration Utility

 If you still get the same error message please refer to KB article TECH47197.

 




Article URL http://www.symantec.com/docs/TECH164311


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