Monitor Pack for Altiris Infrastructure slow to uninstall

Article:TECH16448  |  Created: 2006-08-15  |  Updated: 2006-08-15  |  Article URL http://www.symantec.com/docs/TECH16448
Article Type
Technical Solution


Issue



Is there anything that could speed up the install/uninstall of the AI Pack?  I am working an issue with the monitor solution not uninstalling properly and affecting the package servers; but it involves the AI Pack and it takes a very long time to do anything with this MSI.  In the meantime, the console is unavailable.

Environment



NS 6.0 Sp3 R1, Monitor Solution 6.0.1262, Monitor Pack for Altiris Infrastructure 6.0.1057

Cause



 


Solution



Extract the attached Altiris Monitor Solution for Altiris Infrastructure configuration files and replace these with the ones in the  Altiris\Monitor Solution\Config folder.

Attachments

Monitor solution upgrade Config.zip (17 kBytes)

Legacy ID



25823


Article URL http://www.symantec.com/docs/TECH16448


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