Independent backups intermittently fail ('A test that safeguards the integrity of the program failed unexpectedly. POSTCONDITION failed..').
| Article:TECH164523 | | | Created: 2011-07-13 | | | Updated: 2012-08-29 | | | Article URL http://www.symantec.com/docs/TECH164523 |
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Problem
Independent backups using Symantec System Recovery 2011 intermittently fail when targetted to external USB drive.
Error
High Priority Error: Error EC8F17B7: Cannot create recovery points for job: Monday.
Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. POSTCONDITION failed, CopyLegacyBootManager::GetDestinationRegion: .\CopyLegacyBootManager.cpp(190): pRegion. 0xEBAB0013 (Symantec System Recovery)
Environment
Windows 2008 Small Business Server
Solution
This issue is fixed in Service Pack 5 (9.0.5) for Backup Exec System Recovery (BESR) 2010. SP5 is available via LiveUpdate or here:
http://www.symantec.com/docs/TECH193127.
This issue is also fixed in Service Pack 3 (10.0.3) for Symantec System Recovery (SSR) 2011. SP3 is available via LiveUpdate or here:
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| Source | ETrack |
| Value | 2434793 |
| Description | Independent backups intermittently fail with 'A test that safeguards the integrity of the program failed unexpectedly. POSTCONDITION failed..'. |
| Source | Error Code |
| Value | EC8F17B7 |
| Description | Cannot create recovery points for job |
| Source | Error Code |
| Value | EBAB0013 |
| Description | A test that safeguards the integrity of the program failed unexpectedly |
| Source | UMI |
| Value | V-281-3215-6071 |
Article URL http://www.symantec.com/docs/TECH164523
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