VOM Error V-383-10-68; No valid

Article:TECH164669  |  Created: 2011-07-14  |  Updated: 2011-07-14  |  Article URL http://www.symantec.com/docs/TECH164669
Article Type
Technical Solution


Environment

Issue



VOM Error V-383-10-68<https://sort.symantec.com/ecls/umi/V-383-10-68>; No valid
host available for object(s) cmaxx_app to execute this operation. 

This error is encountered when the user attempts to work on the system via VOM, regardless of the task or application.


Error



VOM Error V-383-10-68<https://sort.symantec.com/ecls/umi/V-383-10-68>; No valid
host available for object(s) cmaxx_app to execute this operation.


Cause



There are stale “xprtld down” faults in the database resulting in failure of VCS operations. Faults on VCS nodes were suppressed.


Solution



Please perform the following steps to remove the stale faults so that you can use VOM to perform VCS operations.

- Please create a SQL script file "C:\faults_removal.sql”, similar to the lines, on VOM Central Server.  Please note that the values for OBJ_ID and RPT_HOST_ID  may not be same on your system. Please call Symantec Technical Support for assistance.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

CREATE VARIABLE @sfm_rpt_host_id varchar(38);

set @sfm_rpt_host_id = '{0012a4ba-db11-d9f2-0000-0000bad8e10b}';

CREATE VARIABLE @sfm_mh_version varchar(38);

set @sfm_mh_version = '4.0.1536.0';

DELETE FROM P_HOST_TO_FAULT WHERE FID = 'HOST_XPRTLD_DOWN' and OBJ_TYPE = 'vrts_host' and RPT_HOST_ID = '{0012a4ba-db11-d9f2-0000-0000bad8e10b}' and OBJ_ID = '{0007b499-ba64-05a2-ac5--913114c1de45}';

DELETE FROM P_FAULT_OBJ WHERE FID = 'HOST_XPRTLD_DOWN' and OBJ_ID = '{0007b499-ba64-05a2-ac5--913114c1de45}';

DELETE FROM P_HOST_TO_FAULT WHERE FID = 'HOST_XPRTLD_DOWN' and OBJ_TYPE = 'vrts_host' and RPT_HOST_ID = '{0012a4ba-db11-d9f2-0000-0000bad8e10b}' and OBJ_ID = '{00073c4a-92c5-304a-0ef--dad1d01d7a40}';

DELETE FROM P_FAULT_OBJ WHERE FID = 'HOST_XPRTLD_DOWN' and OBJ_ID = '{00073c4a-92c5-304a-0ef--dad1d01d7a40}';

DROP VARIABLE @sfm_rpt_host_id;

DROP VARIABLE @sfm_mh_version;

---------------------------------------------------------------------------------------------------------------------------------------------------------------------

- Please execute the following command on VOM Central Server:


  “C:\Program Files\Veritas\VRTSsfmh\bin\xdbadm.exe”-c “C:\ProgramData\Symantec\VRTSsfmcs” –f “C:\faults_removal.sql” –d SFMdb3 –v


- Please verify that the stale faults are removed and VCS operations can be performed.

 




Article URL http://www.symantec.com/docs/TECH164669


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