Drivers are in a hidden, system, read-only folder
| Article:TECH164686 | | | Created: 2011-07-15 | | | Updated: 2011-08-22 | | | Article URL http://www.symantec.com/docs/TECH164686 |
Problem
During a system recovery using SSR (Symantec System Recovery), when browsing to add a driver, some folders are hidden or system folders and thus not shown.
Environment
This occurs when using a USB thumb drive boot disk created with Symantec System Recovery (SSR) 2011.
Cause
System and hidden files and folders cannot be shown in this view.
Solution
In the Windows Pre-Environment (WinPE) operating system (OS) that loads when booted into the bootable USB drive, select Analyze, then "Open Command Shell Window .
In the command prompt, type the following, followed by pressing the "Enter" key (enter the following):
diskpart
This begins the Disk Operating System (DOS) disk partitioning program (diskpart).
In diskpart, enter the following to list the volumes:
list vol
Note which drive letter corresponds to the bootable thumb drive (represented here as "X").
Now exit diskpart, by entering this:
exit
Still in the command-prompt window, type the following, to change the file and folder attributes:
attrib -s -h E:* /s /d
Wait briefly while the command completes the change.
Explore Windows or Browse the system (in the Load a Driver section) to verify that the *.ini driver files are now accessible.
|
|
Article URL http://www.symantec.com/docs/TECH164686
Terms of use for this information are found in Legal Notices
Thank you.