After a successfull manual Disaster Recovery all *.USER??? files are not renamed to the original file names after reboot.

Article:TECH164931  |  Created: 2011-07-19  |  Updated: 2011-07-19  |  Article URL http://www.symantec.com/docs/TECH164931
Article Type
Technical Solution


Issue



During manual Disaster Recovery, restore job is completed successfuly; however all *.USER???? files are not renamed to the original file name after the reboot.


Error



In the beremote.log, PendingFileRenameOperations are logged right after a
log of RegReplaceKey OLD: RGR02443.

== beremote.log ==
[0672] 03/18/11 11:38:19 [fsys\ntfs]          - Move list not found in the BEC
[0672] 03/18/11 11:38:19 [fsys\ntfs]          - Successfully merged the system hive
[0672] 03/18/11 11:38:19 [fsys\ntfs]          - Restoring System hive: \\?\C:\WINDOWS\System32\Config\system \\?\C:\WINDOWS\System32\Config\RGR00070 \\?\C:\WINDOWS\System32\Config\RGR02443
[0672] 03/18/11 11:38:19 [fsys\ntfs]          - RestoreActiveRegistryFile:
\REGISTRY\MACHINE\SYSTEM \\?\C:\WINDOWS\System32\Config\RGR00070 \\?\C:\WINDOWS\System32\Config\RGR02443
[0672] 03/18/11 11:38:20 [fsys\ntfs]          - RegReplaceKey: Succeeded (New: \\?\C:\WINDOWS\System32\Config\RGR00070, Old: \\?\C:\WINDOWS\System32\Config\RGR02443 )
[0672] 03/18/11 11:38:20 [fsys\ntfs]          - PendingFileRenameOperations:
[0672] 03/18/11 11:38:20 [fsys\ntfs]          -   \??\C:\Documents and Settings\Administrator\RGR00001
[0672] 03/18/11 11:38:20 [fsys\ntfs]          -   \??\C:\Documents and Settings\Administrator\RGR00000.LOG
[0672] 03/18/11 11:38:20 [fsys\ntfs]          -   \??\C:\Documents and Settings\Administrator\ntuser.dat.LOG.USE00002

====


Solution




This issue is fixed in Hotfix 161270 (See Related Articles section)


Supplemental Materials

SourceETrack
Value2327365
Description

Pending file rename operations do not work during manual DR




Article URL http://www.symantec.com/docs/TECH164931


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