Archiving of an Exchange 2010 database does not generate the expected amount of re-usable whitespace

Article:TECH164949  |  Created: 2011-07-19  |  Updated: 2012-08-14  |  Article URL http://www.symantec.com/docs/TECH164949
Article Type
Technical Solution


Issue



In Exchange 2010, white space is not reclaimed in scenarios where objects are deleted or truncated during Online Defragmentation. This lack of whitespace reclamation includes scenarios with Enterprise Vault where message items are modified into shortcuts, or where items are deleted post-archiving. Customers will notice Exchange database sizes continuing to grow, despite object deletion or truncation having occurred.


Environment



This issue applies to all Enterprise Vault versions that support archiving from Microsoft Exchange 2010.


Solution



Microsoft have resolved this issue and the hotfix is available on request or can be installed as part of Rollup 1 for Exchange Server 2010 SP2 . Please review the following Microsoft knowledge article for more information:

http://support.microsoft.com/kb/2621266

Note:  This will fix any new data added but not clean the dirty pages or whitespace from preexisisting databases.

For more information please review the following Symantec blog article:

http://www.symantec.com/connect/blogs/exchange-2010-whitespace-reclamation


Supplemental Materials

SourceETrack
Value2397754
Description

Archiving of an Exchange 2010 database does not generate the expected amount of re-usable whitespace

 




Article URL http://www.symantec.com/docs/TECH164949


Terms of use for this information are found in Legal Notices