Maintenance Release NB_7.1.0.2.winnt.x86.exe provides fixes to the Symantec NetBackup (tm) Enterprise Server / Server 7.1 on 32-bit Windows Professional server and clients. It also contains fixes for NetBackup Add-on products and Database Agents.

Article:TECH165278  |  Created: 2011-07-22  |  Updated: 2011-09-07  |  Article URL http://www.symantec.com/docs/TECH165278
Article Type
Technical Solution



Issue



NB 7.1GA Pack NB_7.1.0.2 README                                  August 30, 2011
================================================================================
This Maintenance Release provides fixes for Symantec NetBackup (tm) Windows
server and clients. 

For additional information about new platform proliferations, new features
associated with this release, end-of-life notifications, known issues, and
the current Maintenance Release content, refer to the following TechNote on the
Symantec Support Web site:

   http://www.symantec.com/docs/DOC4517
================================================================================


Solution



=================
PACK DEPENDENCIES
=================

    -- Deliverables for the agents or options such as DB2, Oracle do not always
       change between patches and could result in a patch not being delivered. 
       When upgrading or patching client software, any agent software must be
       upgraded or patched to the latest or matching level at the same time as
       the client software.

I.    DOWNLOAD INSTRUCTIONS
II.   INSTALLATION INSTRUCTIONS
III.  UNINSTALL INSTRUCTIONS

==========================
I. DOWNLOAD INSTRUCTIONS
==========================
The following procedure explains how to download this Maintenance Release, which
is an update to NetBackup/Media Manager products with the latest fixes for
Windows NetBackup servers.

Download instructions:
1) Download the NB_7.1.0.2.winnt.x86_<6 digit number>.exe file
   into a temporary directory.

   where <6 digit number> is an internal tracking identifier

2) Extract the NB_7.1.0.2.winnt.x86_<6 digit number>.exe
   by double-clicking on it.

        This will create a number of files that include:
        x86.README
        and
        Setup.exe


=============================
II. INSTALLATION INSTRUCTIONS
=============================
Before you install, review the following list of notes:

   - When installing and uninstalling this Maintenance Release, the instructions
     contained in the Online Readme always supersede the instructions
     contained in the installed version.

   - Click on the "Download Now" link, near the bottom of this document
     prior to running the following installation procedure for this pack.

   - Symantec recommends that you perform a catalog backup before and after
     you apply this Maintenance Release.

   - If you are planning to install this Maintenance Release as a part of an
     upgrade from a 6.0 MPx release, you must first install NetBackup 7.1 GA
     before you install this Maintenance Release.

   - If you are planning to install this Maintenance Release as a part of an
     upgrade from a NetBackup 5.x release then it is important that you
     understand that the existing NetBackup databases must be in a consistent
     state prior to beginning the upgrade. You can view information and tools to
     assist you in determining the current state of your database, as well as
     instructions to help you address any inconsistencies that you might
     discover on the NetBackup Upgrade Portal, a part of the Symantec NetBackup
     Support Web site.

       http://support.veritas.com/menu_ddProduct_NBUESVR.htm


For Maintenance Release installation on Windows CLUSTER Environment:
-----------------------------------------------------------------
1) Install this Maintenance Release locally on the nodes of the cluster where
   the NetBackup group is inactive. (follow steps 1-4 below)

   NOTE:  When installing on a VCS cluster, complete the installation of this
          pack on a single node before you begin installing on another node.

2) Install this Maintenance Release locally on the active node. This should be
   done when the NetBackup system is quiet, for example, no backups or
   restores running.

   CAUTION:  Do not failover the NetBackup Group until all NetBackup nodes
             (including the active NetBackup node) have the Maintenance Release
             installed. 

--------------------------------------------------------------------------------

Installation steps:

1) Close all NetBackup Windows.
   Make sure the NetBackup system has no active backups, restores,
   duplications, etc., running. If there are NetBackup activities in process,
   the Maintenance Release will require a reboot if the file to update is busy.

   If a database client is being used, such as Oracle, ensure that the
   database services are stopped. Database services can be stopped using the
   ControlPanel -> Services tool. Repeat this until all databases have been
   stopped. These services must be restarted once the patch is successfully
   installed.

2) Run Setup.exe (Double-click on the icon from File Manager or Explorer or run
   it from the command prompt)

   Setup.exe begins by stopping the appropriate NetBackup Services required for
   the Maintenance Release installation. Next, it installs the necessary files
   into the correct locations. Lastly, Setup.exe restarts the appropriate
   NetBackup services.

3) Examine the

      %ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\
      NetBackup Install.<date>.<identifying number>.htm

   file to ensure that no errors took place during the installation.

   Search the install log for the following string to determine if an error has
   occurred. "Return Value 3".
 
4) Remove the temporary directory created in the download instructions.

   NOTE: If you are installing the Maintenance Release using the silent install
         script, please review the

         %ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\*.htm

         after the installation is finished, a reboot maybe required to
         complete the installation of the Maintenance Release.  A search of the
         log for the key words "in use" indicates which files were busy during
         the installation.

Symantec recommends that you perform a catalog backup after you have
applied this Maintenance Release.

--------------------------------------------------------------------------------

===========================
III. UNINSTALL INSTRUCTIONS
===========================
To uninstall the Maintenance Release from a Windows CLUSTER Environment:

NOTE:  When uninstalling on a VCS cluster, complete the uninstall of this
       pack on a single node before you begin uninstalling on another node.

1) Uninstall this Maintenance Release from the nodes of the cluster where the
   NetBackup group is inactive. (follow steps 1-2 below)

2) Uninstall this Maintenance Release from the active NetBackup node.
   This should be done when the NetBackup system is quiet, for example,
   no backups or restores running.

CAUTION:
   Do not failover the NetBackup Group until all NetBackup nodes (including
   the active NetBackup node) have the Maintenance Release uninstalled.

**Important notice regarding un-installs on Windows**
Only the last Maintenance Release installed on a Windows system can be
un-installed.  You must uninstall all NetBackup Maintenance Releases before you
can uninstall the 7.1GA base release.

1) Close all NetBackup Windows.
   Make sure the NetBackup server has no active backups, restores,
   duplications, etc., running. If there are NetBackup activities in process,
   the Maintenance Release will not install if the file to update is busy.

   If a database client is being used, such as Oracle, ensure that the
   database services are stopped.  Database services can be stopped via the
   Control Panel -> Services tool.  Repeat this until all databases have been
   stopped. These services must be restarted once the patch is successfully
   uninstalled.

2) Go to Add/Remove programs dialog box and select the correct Pack to be
   uninstalled.
 
WARNING:  While the Maintenance Release is being uninstalled, any attempt to
          cancel the uninstall operation while it is in progress might leave
          NetBackup in an unknown state. Once you have canceled the uninstall,
          you should manually try to restart the services.  If the services do
          not come up properly, Symantec recommends that you completely
          uninstall the Maintenance Release and install it again.
 


Attachments

Maintenance Release NB_7.1.0.2.winnt.x86.exe provides fixes to the Symantec NetBackup (tm) Enterprise Server / Server 7.1 on 32-bit Windows Professional server and clients.
NB_7.1.0.2.winnt.x86.exe (84.9 MBytes)


Article URL http://www.symantec.com/docs/TECH165278


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