KNOWN ISSUE. The "Reports > Notification Server Management > Server > Event History Details" report doesn't display any data

Article:TECH165421  |  Created: 2011-07-25  |  Updated: 2011-07-25  |  Article URL http://www.symantec.com/docs/TECH165421
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


Environment

Subject

Issue



When the "Reports > Notification Server Management > Server > Event History Details" report is run, it doesn't return any data; however, if the 'Event History' report is run and then an area within its Pie Chart is selected, the report view is moved to the 'Event History Details' report which then displays data. 


Environment



Symantec Management Platform 7.1 and later.


Cause



Even though the 'Event History Details' report does not have drilldown in its name, it behaves in the same way as a drilldown report, so it should really be hidden like other drilldown reports are.


Solution



Run the following query against the Symantec_CMDB database:

UPDATE Item
SET Attributes = '1' --original attributes = 22
WHERE [Guid] = 'fa6fcd1a-6f11-4a5e-86d7-83b67d8a964c'

Refreshing the console will cause this report to no longer be displayed thus preventing it from being run directly.


Supplemental Materials

SourceETrack
Value2444965 - The Event History Details report derives its data from the Event History report. As such, it probably should be hidden.


Article URL http://www.symantec.com/docs/TECH165421


Terms of use for this information are found in Legal Notices