KNOWN ISSUE. The "Reports > Notification Server Management > Server > Event History Details" report doesn't display any data
| Article:TECH165421 | | | Created: 2011-07-25 | | | Updated: 2011-07-25 | | | Article URL http://www.symantec.com/docs/TECH165421 |
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Problem
When the "Reports > Notification Server Management > Server > Event History Details" report is run, it doesn't return any data; however, if the 'Event History' report is run and then an area within its Pie Chart is selected, the report view is moved to the 'Event History Details' report which then displays data.
Environment
Symantec Management Platform 7.1 and later.
Cause
Even though the 'Event History Details' report does not have drilldown in its name, it behaves in the same way as a drilldown report, so it should really be hidden like other drilldown reports are.
Solution
Run the following query against the Symantec_CMDB database:
UPDATE Item
SET Attributes = '1' --original attributes = 22
WHERE [Guid] = 'fa6fcd1a-6f11-4a5e-86d7-83b67d8a964c'
Refreshing the console will cause this report to no longer be displayed thus preventing it from being run directly.
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| Source | ETrack |
| Value | 2444965 - The Event History Details report derives its data from the Event History report. As such, it probably should be hidden. |
Article URL http://www.symantec.com/docs/TECH165421
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