USB keyboard and mouse do not work at boot up on a Dell Latitude 6520 with GuardianEdge Hard Disk (GEHD) 9.5.3

Article:TECH165480  |  Created: 2011-07-25  |  Updated: 2011-07-29  |  Article URL http://www.symantec.com/docs/TECH165480
Article Type
Technical Solution

Issue



USB keyboard and mouse do not work at boot up on a Dell Latitude 6520 with GuardianEdge Hard Disk (GEHD) 9.5.3


Environment



Dell Latitude E6520


Solution



This issue has been resolved in 9.5.3 SP3. Please contact Support for this version.




Article URL http://www.symantec.com/docs/TECH165480


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