"Unable to record which document have been processed by the agent. Try making a new replica of the database" when attempting to forward any message in specific mail files.
| Article:TECH165689 | | | Created: 2011-07-27 | | | Updated: 2012-06-20 | | | Article URL http://www.symantec.com/docs/TECH165689 |
Problem
"Unable to record which document have been processed by the agent. Try making a new replica of the database" when attempting to forward any message in specific mail files.
Error
"Unable to record which document have been processed by the agent. Try making a new replica of the database"
Solution
This issue has been addressed in the following release:
Enterprise Vault 9.0.4
http://www.symantec.com/docs/TECH147785
Enterprise Vault 10.x
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
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| Source | ETrack |
| Value | 2480073 |
| Description | "Unable to record which documents has been processed by the agent" when attempting to Forward any message from a particular mail file. |
Article URL http://www.symantec.com/docs/TECH165689
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