"Unable to record which document have been processed by the agent. Try making a new replica of the database" when attempting to forward any message in specific mail files.

Article:TECH165689  |  Created: 2011-07-27  |  Updated: 2013-06-11  |  Article URL http://www.symantec.com/docs/TECH165689
Article Type
Technical Solution


Issue



"Unable to record which document have been processed by the agent. Try making a new replica of the database" when attempting to forward any message in specific mail files.


Error



"Unable to record which document have been processed by the agent. Try making a new replica of the database"


Solution



This issue has been addressed in the following release:


Enterprise Vault 9.0.4 - Release Details
http://www.symantec.com/docs/TECH147785

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


Supplemental Materials

SourceETrack
Value2480073
Description

"Unable to record which documents has been processed by the agent" when attempting to Forward any message from a particular mail file.



Article URL http://www.symantec.com/docs/TECH165689


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