RMS server can no longer query Unix agents after 10.5.1 upgrade.

Article:TECH165699  |  Created: 2011-07-27  |  Updated: 2012-07-19  |  Article URL http://www.symantec.com/docs/TECH165699
Article Type
Technical Solution


Environment

Issue



RMS server can no longer query Unix agents after 10.5.1 upgrade.


Error



SSL Connection failed to machine "abc" Secure Socket Layer connection failed.


Solution



Need to enable to Federal Information Processing Standard

Steps to enable Federal Information Processing Standard
1)    Open a command prompt on the machine where RMS is installed
2)    Go to (install directory)/Symantec/RMS/Tools
3)    Type the following command # cscript setfips.vbs /e  (to enable fips)
4)    In case you get any error message “Error in Configuration the registry”
5)    Please check the permission for the bvunixshared folder in the registry
PATH of the Registry key;
HKLM\Software\Symantec\bv-Control\UNIXShared 
or
HKLM\Software\Bindview\bv-Control\UNIXShared
 
6)    Give FULL PERMISSION to UNIXSHARED for the CCS Admin
7)    Run the command again # cscripts setfips.vbs /e
8)    Launch RMS and Try a TEST Query it should work



Article URL http://www.symantec.com/docs/TECH165699


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