Office Web Apps do not work after restore of the service applications

Article:TECH165935  |  Created: 2011-07-29  |  Updated: 2012-04-05  |  Article URL
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Article Type
Technical Solution




Office Web Apps installed on SharePoint Server 2010 do not work after restore of the following service applications of Office Web Apps.

a) Excel Service Application\metadata

b) PowerPoint Service Application\metadata

c) Word Viewing Service\metadata



Backup Exec 2010 R2 or later

Backup Exec Agent for Microsoft SharePoint

Microsoft SharePoint Server 2010

Microsoft Office Web Apps



Manually create the following service applications again

a) Excel Service Application

b) PowerPoint Service Application

c) Word Viewing Service


Supplemental Materials


SPS4: Office Web Apps do not work after restore of the service app metadata

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