Office Web Apps do not work after restore of the service applications

Article:TECH165935  |  Created: 2011-07-29  |  Updated: 2012-04-05  |  Article URL http://www.symantec.com/docs/TECH165935
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Article Type
Technical Solution

Product(s)

Subject

Issue



Office Web Apps installed on SharePoint Server 2010 do not work after restore of the following service applications of Office Web Apps.

a) Excel Service Application\metadata

b) PowerPoint Service Application\metadata

c) Word Viewing Service\metadata

 


Environment



Backup Exec 2010 R2 or later

Backup Exec Agent for Microsoft SharePoint

Microsoft SharePoint Server 2010

Microsoft Office Web Apps

 


Solution



Manually create the following service applications again

a) Excel Service Application

b) PowerPoint Service Application

c) Word Viewing Service

 


Supplemental Materials

SourceETrack
Value2482310
Description

SPS4: Office Web Apps do not work after restore of the service app metadata




Article URL http://www.symantec.com/docs/TECH165935


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