Removal Storage Access Utility CD\DVD Autoplay Message : This Removal Storage Access Utility cannot be launched on a machine that has SEE Removable Storage software installed. Please contact your administrator if you have any questions.

Article:TECH165957  |  Created: 2011-07-29  |  Updated: 2012-12-12  |  Article URL http://www.symantec.com/docs/TECH165957
Article Type
Technical Solution


Issue



Unable to access the Encrypted CD\DVD on a machine which has Removal Storage installed.


Error




Cause



This is due to the Removal Storage is installed and the Removal Storage Access utility under the burned CD\DVD is higher version. Since the Autoplay is enabled you will see this error message.


Solution



You do not need the Access Utility if you have the Removal Storage installed on your machine.

This is due to the Removal Storage is installed and the Removal Storage Access utility under the burned CD\DVD is higher version. Since the Autoplay is enabled you will see this error message.
You can ingnore this message by clicking on the "OK" button.

You can right click on the CD\DVD drive and click on open and you can access the data.




Article URL http://www.symantec.com/docs/TECH165957


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