Dagent service fails to run on Windows 7. Error1067: The Process Terminated Unexpectedly.

Article:TECH166469  |  Created: 2011-08-04  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH166469
Article Type
Technical Solution


Environment

Issue



Deployment agent successfully installs but the service fails to start. When trying to run the program manually you get the following Windows error:

Error1067: The Process Terminated Unexpectedly.


Error



Error1067: The Process Terminated Unexpectedly.


Environment



Deployment Solution 6.9 SP3 and higher.


Cause



The Windows 7 client refuses to run the Deployment Agent due to permission or compatability issues.


Solution



The Dagent will need to be installed manually on the client. Remove any existing install of the agent and delete any remaining Dagent files. From the client browse to the express share on the Deployment server (ex: \\servername\express\agents\Aclient\)

Right click on the dagent installer (ex: dagent.msi): select: 'troubleshoot compatability' then: 'Skip version check'.

You will be prompted to start the program. Install normally at this point.




Article URL http://www.symantec.com/docs/TECH166469


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