Backup job targeted to Deduplication Folder completes successfully however Duplicate or Verify jobs fail intermittently with “0xe000810b - Physical Volume Library Drive not found" OR "The requested media was mounted, but it has been erased "

Article:TECH166749  |  Created: 2011-08-09  |  Updated: 2012-06-18  |  Article URL http://www.symantec.com/docs/TECH166749
Article Type
Technical Solution


Issue



Backup job targeted to Deduplication storage folder completes successfully however Verify or Duplicate job of that backup set fails intermittently with “0xe000810b - Physical Volume Library Drive not found" OR "The requested media was mounted, but it has been erased " errors.

After the duplicate job failure the data from the original backup set also gets corrupt and cannot be restored from.


Error



 0xe000810b - Physical Volume Library Drive not found

Or

The requested media was mounted, but it has been erased


Solution



 

A hotfix (TECH173790) is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Related Articles section at the end of this article to obtain the hotfix needed to resolve the issue.
 

 


Supplemental Materials

SourceETrack
Value2373280
Description
PDDE: Backup job completes successfully but verify or duplicate jobs fails intermittently with “0xe000810b - Physical Volume Library Drive not found" OR "The requested media was mounted, but it has been erased " errors

 


SourceError Code
Value0xe000810b
Description

0xe000810b - Physical Volume Library Drive not found


SourceUMI
ValueV-79-57344-33035
Description

Physical Volume Library Drive not found.




Article URL http://www.symantec.com/docs/TECH166749


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