Unable to Forward Decrypted PGP Attachments from a BlackBerry device

Article:TECH166774  |  Created: 2011-08-09  |  Updated: 2011-08-09  |  Article URL http://www.symantec.com/docs/TECH166774
Article Type
Technical Solution


Issue



The PGP Support Package for BlackBerry allows users to decrypt attachments that were sent encrypted to the BlackBerry device with PGP  encryption.

Is it possible to forward decrypted attachments from the BlackBerry device?


Solution



It is not possible to forward attachments that have been decrypted. 

Due to the way the BlackBerry Enterprise Server (BES) handles attachments, it is not possible to forward attachments that were decrypted by the PGP Support Package for BlackBerry.

This is due to the PGP Support Package for BlackBerry being unable to encrypt attachments on the device.




Article URL http://www.symantec.com/docs/TECH166774


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