Cannot see the Symantec Protection for SharePoint console in the SharePoint Central Administration

Article:TECH166801  |  Created: 2011-08-09  |  Updated: 2011-09-14  |  Article URL http://www.symantec.com/docs/TECH166801
Article Type
Technical Solution


Environment

Subject

Issue



After installing the Symantec Protection for SharePoint console, you cannot see it listed in the Sharepoint Central Administration page. 


Cause



When multiple Sharepoint Servers exist, the Symantec Protection for SharePoint console must be installed first on the SharePoint server that is running Central Administration.


Solution



Remove all of the current instances of the Symantec Protection for SharePoint consoles if necessary, and reinstall the SPSS console starting with the SharePoint Server that is running Central Administration.  The SPSS console should then be visible in Central Administration, under Operations. 




Article URL http://www.symantec.com/docs/TECH166801


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