Duplicate jobs created by policy might run on a different Managed Media Server (MMS) then the original backup job in a Central Admin Server Option (CASO) environment

Article:TECH166831  |  Created: 2011-08-09  |  Updated: 2014-09-25  |  Article URL http://www.symantec.com/docs/TECH166831
Article Type
Technical Solution


Issue



Duplicate jobs created by policy  might run on a different Managed Media Server (MMS) then the original backup job in a Central Admin Server Option (CASO) environment.


 


Error



Final error: 0xe0009444 - The requested source duplicate backup sets catalog record could not be found.  Perhaps the media containing the source backup sets was previously deleted.
Final error category: Job Errors 

Unable to determine ADAMM media identification.  Catalog query failed.


Environment



Setup:

Central Admin Server Option (CASO) environment
Policy based backup and duplication jobs
Jobs created on Centralised Admin Server (CAS)
Jobs running on Managed Media Server (MMS).

This setup works fine as long the catalogs are centralized(shared) but in a situation where the catalogues are distributed (not shared) then the duplicate job will fail.
 


Solution



This issue is solved by deleting the jobs from the policy and recreating them again.
(There is no need to delete or recreate the policy or the selection list).

Supplemental Materials

SourceETrack
Value2493573
Description

CASO: Duplicate job runs on a different MMS then the original backup job and fail because of this


SourceUMI
ValueV-79-57344-37956
Description

Unable to determine ADAMM media identification.  Catalog query failed.


SourceError Code
Value0xe0009444
Description

- The requested source duplicate backup sets catalog record could not be found




Article URL http://www.symantec.com/docs/TECH166831


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