NetBackup cluster resources going offline on their own

Article:TECH167039  |  Created: 2011-08-12  |  Updated: 2011-08-12  |  Article URL http://www.symantec.com/docs/TECH167039
Article Type
Technical Solution


Subject

Issue



Initial installation of a single node Netbackup 7.1 cluster completed successfully, but immediately thereafter the nbu_server resource started going offline on its own.


Error



From NetBackup_A.log:

2011/07/13 16:12:58 VCS ERROR V-16-2-13067 Thread(4157442960) Agent is calling clean for resource(nbu_server) because the resource became OFFLINE unexpectedly, on its own.

2011/07/13 16:14:14 VCS ERROR V-16-2-13068 Thread(4157442960) Resource(nbu_server) - clean completed successfully.

 


Environment



Netbackup Version:7.1

Master Server:RHEL 5 U3

Veritas Cluster Server 5.1 SP1_PR1_P2


Cause



From /usr/openv/netbackup/logs/cluster log:

23:57:45.193 [13710] <16> monitor:processStatus: Following Process are found DOWN: bpdbm

23:57:45.193 [13710] <16> monitor:processStatus: Following Process are found UP: vmd bprd nbpem nbjm nbaudit nbemm nbrb NB_dbsrv

From bpdbm log:

21:27:01.651 [31692] <32> dbm_handlesig: software termination signal from kill

21:27:01.652 [31692] <4> dbm_terminate: bpdbm TERMINATED

21:27:01.652 [31692] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: -3 0xfffffffffffffffd

21:27:01.652 [31692] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: localhost

21:27:01.652 [31692] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: NULL

21:27:01.652 [31692] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

21:27:01.652 [31692] <2> init_connect_recs: ../../libvlibs/vnet_connect.c.522: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006

21:27:01.652 [31692] <2> init_connect_recs: ../../libvlibs/vnet_connect.c.523: 0: vnet_cached_getaddrinfo() OS returned: -3 0xfffffffffffffffd

21:27:01.652 [31692] <2> init_connect_recs: ../../libvlibs/vnet_connect.c.524: 0: vnet_cached_getaddrinfo() host: localhost

21:27:01.652 [31692] <2> connect_to_service: ../../libvlibs/vnet_connect.c.363: 0: init_connect_recs() failed: 6 0x00000006

21:27:01.652 [31692] <2> vnet_connect_to_service: ../../libvlibs/vnet_connect.c.174: 0: connect_to_service() failed: 6 0x00000006

21:27:01.653 [31692] <2> job_connect: vnet_connect_to_service(localhost) failed: 6

21:27:01.653 [31692] <2> job_connect: Can't connect to client localhost

 


Solution



Added following entry to /etc/hosts:

127.0.0.1            localhost

 




Article URL http://www.symantec.com/docs/TECH167039


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