Symantec Data Insight Management Server will not start.

Article:TECH167047  |  Created: 2011-08-12  |  Updated: 2011-08-26  |  Article URL
Article Type
Technical Solution



The Symantec Data Insight (SDI) Management Server (MS) will not start.


#{28.EN_US} [] Job matrix.UpdateConfigJob threw a JobExecutionException:
org.quartz.JobExecutionException: Error updating configuration [See nested exception: java.lang.Exception: Error getting local config versions]
 at com.symc.matrix.commd.scheduler.UpdateConfigJob.execute(
 at org.quartz.simpl.SimpleThreadPool$
Caused by: java.lang.Exception: Error getting local config versions
 at com.symc.matrix.util.ConfigUtils.getConfigVersions(
 at com.symc.matrix.commd.scheduler.UpdateConfigJob.execute(
 ... 2 more


A SDI configuration file, datadir.conf, was found to be missing due to a user action. 


Verify that the datadir.conf file is in place and in a readable condition.  The default location of this file is:


C:\Program Files\Symantec\DataInsight\datadir.conf

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