Symantec Data Insight Management Server will not start.

Article:TECH167047  |  Created: 2011-08-12  |  Updated: 2011-08-26  |  Article URL http://www.symantec.com/docs/TECH167047
Article Type
Technical Solution


Environment

Issue



The Symantec Data Insight (SDI) Management Server (MS) will not start.


Error



#{28.EN_US} [JobRunShell.run] Job matrix.UpdateConfigJob threw a JobExecutionException:
org.quartz.JobExecutionException: Error updating configuration [See nested exception: java.lang.Exception: Error getting local config versions]
 at com.symc.matrix.commd.scheduler.UpdateConfigJob.execute(UpdateConfigJob.java:252)
 at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
 at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:534)
Caused by: java.lang.Exception: Error getting local config versions
 at com.symc.matrix.util.ConfigUtils.getConfigVersions(ConfigUtils.java:2346)
 at com.symc.matrix.commd.scheduler.UpdateConfigJob.execute(UpdateConfigJob.java:179)
 ... 2 more


Cause



A SDI configuration file, datadir.conf, was found to be missing due to a user action. 


Solution



Verify that the datadir.conf file is in place and in a readable condition.  The default location of this file is:

 

C:\Program Files\Symantec\DataInsight\datadir.conf




Article URL http://www.symantec.com/docs/TECH167047


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