Redirect restore of Virtual Machine to Vcenter fails with error "0xe000957e - Unable to create the new virtual machine".

Article:TECH167105  |  Created: 2011-08-14  |  Updated: 2013-03-05  |  Article URL http://www.symantec.com/docs/TECH167105
Article Type
Technical Solution


Subject

Issue



Redirect restore of Virtual Machine to Vcenter fails with error "0xe000957e - Unable to create the new virtual machine".


Error



Under the Job Log Below error is located :

Final error: 0xe000957e - Unable to create the new virtual machine.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-38270

Restore- VMVCB::\\VCenter or ESX Server Name \VCGuestVm\DataCenter Name\vm\machinename VMVCB::\\VCenter or ESX Server Name \VCGuestVm\DataCenter Name\vm\machinename Error writing file data.
Connection to the restore target has been lost.  Operation canceled.
 


Cause



Account used in Backup Exec to perform a redirected restore does not have sufficient rights or permissions.


Solution



To resolve this issue, verify the account use to restore virtual machines to either the ESX or vCenter host has the proper permissions.

Document  TECH129645 shows the proper permissions needed for backup and restore operations with the VMware Agent.

Now retry the Restore Job or Re run the Redirect Restore for the Virtual Machine and it should be successful.

 


Supplemental Materials

SourceUMI
ValueV-79-57344-38270
Description

0xe000957e - Unable to create the new virtual machine.




Article URL http://www.symantec.com/docs/TECH167105


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