When attempting to use Single-Sign-On to access the Data Loss Prevention 11.1 console from within Symantec Protection Center 2.0 the following error message occurs Access Denied. You do not have permission to log into the Enforce Server. Contact the system administrator for assistance.

Article:TECH167153  |  Created: 2011-08-15  |  Updated: 2011-08-18  |  Article URL http://www.symantec.com/docs/TECH167153
Article Type
Technical Solution


Issue



When attempting to use Single-Sign-On to access the Data Loss Prevention 11.1 (DLP) console from within Symantec Protection Center 2.0 (SPC) the following error message occurs "Access Denied. You do not have permission to log into the Enforce Server. Contact the system administrator for assistance."


Error



Access Denied.

You do not have permission to log into the Enforce Server. Contact the system administrator for assistance.


Environment



SPC 2.0.0.419+

DLP 11.1.0.07105


Cause



The DLP Role that the DLP User account used for Single-Sign-On belongs to has no Views selected.


Solution



Enable at least one View for the DLP Role that the DLP User belongs to.

 




Article URL http://www.symantec.com/docs/TECH167153


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