How to extract the Symantec Encryption Desktop MSI Installation File from the .exe standalone installer

Article:TECH167331  |  Created: 2011-08-17  |  Updated: 2014-09-18  |  Article URL
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Technical Solution



In certain instances, you can use the Symantec Encryption Desktop (previously PGP Desktop) MSI installer file to enable/disable specific Encryption Desktop feature components. This can be accomplished by specifying switches to the msiexec.exe command line utility. This article is for standalone versions of Symantec Encryption Desktop since managed clients get their MSI installer from the Symantec Encryption Managment Server (PGP UN).

Disabling a component means it will not appear in the Encryption Desktop user interface and ensures that there will not be any compatibility issues with the operating system or third-party products. Encryption Desktop is installed by using an executable file within the extracted PGP folder in a Temp directory.


To obtain the Encryption Desktop .msi file

  1. Double-click the Encryption Desktop executable (e.g. SymantecEncryptionDesktopWin64-10.3.1). The Encryption Desktop language selection dialog is displayed.
  2. Open Windows Explorer and browse to the following location:

    Windows XP:   C:\Documents and Settings\<user name>\Local Settings\Temp

    Windows 7: C:\Users\<insert user profile name here>\AppData\Local\Temp
  3. Browse to a folder with PGP in the folder name e.g. PGP52f59.

  4. The PGP Desktop msi installer is located in the folder.

  5. Copy and paste the msi file to your Windows Desktop or other location.
  6. Open a command prompt and run the installer with the desired switch.

For Example:

msiexec /I pgpdesktop.msi PGP_INSTALL_WDE=0

Where [WDE] is the Encryption Desktop component you want to disable.

Note: You can disable multiple PGP Desktop components using a single command.

For example:


For more information on the available .msi switches, see the following article:

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