Backup Exec 2010 R3 revision 5204 Hotfix 167567, Device Driver Installer DDI20110915 (September 15th, 2011)
| Article:TECH167567 | | | Created: 2011-08-19 | | | Updated: 2011-12-29 | | | Article URL http://www.symantec.com/docs/TECH167567 |
Problem
Backup Exec 2010 R3 revision 5204 Hotfix 167567, Device Driver Installer DDI20110915 (September 15th, 2011)
Solution
Affected versions
Backup Exec 2010 revision 5204 32bit Media Servers
Backup Exec 2010 revision 5204 x64bit Media Servers
Backup Exec 2010 revision 5204 32bit Agent for Windows Servers
Backup Exec 2010 revision 5204 x64bit Agent for Windows Servers
Backup Exec 2010 revision 5204 Remote Media Agent for Linux Servers (32bit Linux Platforms) - BERMALS
Backup Exec 2010 revision 5204 Remote Media Agent for Linux Servers (64bit Linux Platforms) - BERMALS
Running Backup Exec 2010 R1 revision 2896? See here for the most recent Device Driver Installer: http://www.symantec.com/docs/TECH128322
Running Backup Exec 2010 R2 revision 4164? See here for the most recent Device Driver Installer: http://www.symantec.com/docs/TECH153090
Prerequisites
- Backup Exec 2010 R3 revision 5204 Service Pack 1 (TECH168343) is required before installing this update.
- Administrative privileges are required to install this hotfix.
Post requisites
- A full backup is recommended after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this hotfix
Issue(s) resolved
- NDMP: In some cases EMC Celerra server panics due to messages continuously appearing in the Celerra server and debug logs
- NDMP: Added EXCLUDE statement support for Isilon OneFS 6.5.4
- NDMP: Isilon reporting wrong directory size in the restore job properties.
- NDMP: NDMP Backup Jobs are sitting in queued status when attempting to mount a scratch volume.
- PDDE: Limited virtual memory addresses cause intermittent Backup Exec Job Engine crash during optimized duplication operation
- PDDE/Data Domain: Possible performance improvements (in certain environments) for SMap manipulation
- After upgrading firmware for a HP VLS series library (VTL), drives may be reported as missing
- NBU5020 & 5000: OST duplicate set backups fail during the verify
- LTO devices true hardware fault during backup causes jobs to fail - should retry.
- In some cases adding or sharing large amounts of OST devices between multiple remote agents can cause Backup Exec services to stop running.
- Multiple copies of a duplicate job may fail with data inconsistencty errors when running to a Deduplication folder or OST Device
- During duplicate job of a GRT set from the deduplication folder, ODBC errors are reported in the Backup Exec Alerts and in the event log. See TECH169043 for details.
Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. www.symantec.com/docs/TECH58186
Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote: www.symantec.com/docs/TECH58187
File Information
The date and times listed below are in Coordinated Universal Time (UTC). When viewing the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Backup Exec 32bit Media Servers and Remote Administrator consoles
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
| File Name | File Version | File Size | File Date | File Time |
| idr\disk4\AMD64\deviceio.dl_ | 0.0.5248.114 | 607,576 | 9/7/2011 | 0:57:34 |
| idr\disk4\I386\deviceio.dl_ | 0.0.5248.114 | 506,687 | 9/7/2011 | 0:57:44 |
| idr\disk4\AMD64\devtypes.dl_ | 13.0.5204.114 | 33,504 | 9/9/2011 | 20:27:22 |
| idr\disk4\I386\devtypes.dl_ | 13.0.5204.114 | 34,016 | 9/9/2011 | 20:40:44 |
| devtypes.dll | 13.0.5204.114 | 72,560 | 9/9/2011 | 20:40:44 |
| BeCatSrv.dll | 13.0.5204.114 | 1,155,440 | 9/9/2011 | 20:46:48 |
| bengine.exe | 13.0.5204.114 | 6,712,688 | 9/9/2011 | 20:45:20 |
| beremote.exe | 13.0.5204.114 | 1,270,128 | 9/9/2011 | 20:44:46 |
| beimage.dll | 13.0.5204.114 | 989,040 | 9/9/2011 | 20:47:00 |
| deviceio.dll | 0.0.5248.114 | 849,264 | 9/7/2011 | 0:57:44 |
| libcatalog.dll | 13.0.5204.114 | 173,936 | 9/9/2011 | 20:47:02 |
| ImageBasedFHPlugin.dll | 13.0.5204.114 | 214,896 | 9/9/2011 | 20:46:56 |
| NdmpConfigXML.dll | 13.0.5204.114 | 32,112 | 9/9/2011 | 20:43:14 |
| pvlsvr.exe | 13.0.5204.114 | 1,846,640 | 9/9/2011 | 20:40:50 |
| Agents\RAWS32\Updates\RAWS325204RHF167567.msp | 24,697,856 | 9/13/2011 | 19:35:38 | |
| Agents\RAWSX64\Updates\RAWSx645204RHF167567.msp | 37,720,064 | 9/13/2011 | 19:46:56 | |
| Agents\SAP32\Updates\sapr3325204RHF167567.msp | 9,935,872 | 9/13/2011 | 19:42:34 | |
| Agents\SAPX64\Updates\sapr3x645204RHF167567.msp | 14,865,920 | 9/13/2011 | 19:49:04 | |
| Agents\ralus5204HF167567.tar.gz | 2,502,241 | 9/10/2011 | 12:52:12 | |
| dcr.dll | 6.603.111.831 | 476,824 | 8/31/2011 | 17:51:52 |
| dct.dll | 6.603.111.831 | 403,096 | 8/31/2011 | 17:48:06 |
| dctA.dll | 6.603.111.831 | 403,096 | 8/31/2011 | 17:50:08 |
| libstspipd.dll | 6.603.111.831 | 300,696 | 8/31/2011 | 17:59:18 |
| metab.dll | 6.603.111.831 | 153,240 | 8/31/2011 | 17:53:58 |
| pd.dll | 6.603.111.831 | 222,872 | 8/31/2011 | 17:55:16 |
| pdregister.exe | 6.603.111.831 | 120,472 | 8/31/2011 | 18:09:26 |
| pdvfs.dll | 6.603.111.831 | 308,888 | 8/31/2011 | 17:57:32 |
| PDVFSControl.exe | 6.603.111.831 | 79,512 | 8/31/2011 | 17:46:38 |
| PDVFSProtocol.dll | 6.603.111.831 | 132,760 | 8/31/2011 | 17:58:00 |
| PDVFSService.exe | 6.603.111.831 | 198,296 | 8/31/2011 | 17:46:30 |
| puredisk.dll | 6.603.111.831 | 509,592 | 8/31/2011 | 18:08:12 |
| VmdkFilter.dll | 6.603.111.831 | 67,224 | 8/31/2011 | 17:46:30 |
Backup Exec x64bit Media Servers and Remote Administrator consoles
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
File Name
File Version
File Size
File Date
File Time
idr\disk4\AMD64\deviceio.dl_
0.0.5248.114
607,576
9/7/2011
0:57:34
idr\disk4\I386\deviceio.dl_
0.0.5248.114
506,687
9/7/2011
0:57:44
idr\disk4\AMD64\devtypes.dl_
13.0.5204.114
33,504
9/9/2011
20:27:22
idr\disk4\I386\devtypes.dl_
13.0.5204.114
34,016
9/9/2011
20:40:44
devtypes.dll
13.0.5204.114
84,336
9/9/2011
20:27:22
BeCatSrv.dll
13.0.5204.114
1,533,296
9/9/2011
20:33:44
bengine.exe
13.0.5204.114
11,074,416
9/9/2011
20:32:26
beremote.exe
13.0.5204.114
1,846,640
9/9/2011
20:31:28
beimage.dll
13.0.5204.114
1,452,400
9/9/2011
20:33:56
deviceio.dll
0.0.5248.114
1,102,704
9/7/2011
0:57:34
libcatalog.dll
13.0.5204.114
376,688
9/9/2011
20:33:58
ImageBasedFHPlugin.dll
13.0.5204.114
324,464
9/9/2011
20:33:50
NdmpConfigXML.dll
13.0.5204.114
32,624
9/9/2011
20:29:44
pvlsvr.exe
13.0.5204.114
2,498,928
9/9/2011
20:27:24
Agents\RAWS32\Updates\RAWS325204RHF167567.msp
24,697,856
9/13/2011
19:35:38
Agents\RAWSX64\Updates\RAWSx645204RHF167567.msp
37,720,064
9/13/2011
19:46:56
Agents\SAP32\Updates\sapr3325204RHF167567.msp
9,935,872
9/13/2011
19:42:34
Agents\SAPX64\Updates\sapr3x645204RHF167567.msp
14,865,920
9/13/2011
19:49:04
Agents\ralus5204HF167567.tar.gz
2,502,241
9/10/2011
12:52:12
dcr.dll
6.603.111.831
588,440
8/31/2011
18:05:12
dct.dll
6.603.111.831
500,376
8/31/2011
17:59:48
dctA.dll
6.603.111.831
500,376
8/31/2011
18:03:38
libstspipd.dll
6.603.111.831
330,904
8/31/2011
18:09:56
metab.dll
6.603.111.831
175,768
8/31/2011
18:06:58
metabA.dll
6.603.111.831
173,208
8/31/2011
18:07:24
nstpack.exe
6.603.111.831
1,362,584
8/31/2011
18:26:24
pd.dll
6.603.111.831
244,376
8/31/2011
18:08:08
pdA.dll
6.603.111.831
217,240
8/31/2011
18:08:36
pdcfg.exe
6.603.111.831
42,136
8/31/2011
18:10:56
pddeDR.exe
6.603.111.831
17,560
8/31/2011
18:14:04
pdregister.exe
6.603.111.831
150,680
8/31/2011
18:11:28
pdvfs.dll
6.603.111.831
339,608
8/31/2011
18:09:10
PDVFSControl.exe
6.603.111.831
90,776
8/31/2011
17:59:42
PDVFSProtocol.dll
6.603.111.831
163,992
8/31/2011
18:09:46
PDVFSService.exe
6.603.111.831
295,576
8/31/2011
17:59:34
puredisk.dll
6.603.111.831
662,680
8/31/2011
18:10:50
Rep.dll
6.603.111.831
186,520
8/31/2011
18:09:24
VmdkFilter.dll
6.603.111.831
69,272
8/31/2011
17:59:18
crcollect.exe
6.603.111.831
245,912
8/31/2011
18:12:38
Crcontrol.exe
6.603.111.831
42,136
8/31/2011
18:12:48
Crfp.exe
6.603.111.831
23,704
8/31/2011
18:12:52
crstats.exe
6.603.111.831
24,728
8/31/2011
18:13:06
Dbutil.exe
6.603.111.831
415,896
8/31/2011
18:13:22
dcrA.dll
6.603.111.831
572,056
8/31/2011
18:06:22
Dcscan.exe
6.603.111.831
1,404,056
8/31/2011
18:24:42
delayscan.exe
6.603.111.831
48,280
8/31/2011
18:13:30
dsiddel.exe
6.603.111.831
241,816
8/31/2011
18:13:48
espluginA.dll
6.603.111.831
26,264
8/31/2011
18:03:56
filedel.exe
6.603.111.831
24,216
8/31/2011
18:13:52
fileget.exe
6.603.111.831
30,872
8/31/2011
18:13:54
fileput.exe
6.603.111.831
38,040
8/31/2011
18:13:58
genpo.exe
6.603.111.831
19,608
8/31/2011
18:14:02
reroute.exe
6.603.111.831
20,632
8/31/2011
18:16:14
spad.exe
6.603.111.831
793,240
8/31/2011
18:19:52
spadb.exe
6.603.111.831
293,528
8/31/2011
18:20:52
spauser.exe
6.603.111.831
325,784
8/31/2011
18:17:32
spextract.exe
6.603.111.831
1,355,928
8/31/2011
18:28:28
Splogscan.exe
6.603.111.831
312,984
8/31/2011
18:28:42
spoold.exe
6.603.111.831
1,332,376
8/31/2011
18:22:46
Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
| File Name | File Version | File Size | File Date | File Time |
| \raws\beremote.exe | 13.0.5204.114 | 1,270,128 | 9/9/2011 | 23:44:46 |
| \raws\deviceio.dll | 0.0.5248.114 | 849,264 | 9/7/2011 | 3:57:44 |
| \raws\dcr.dll | 6.603.111.831 | 476,824 | 8/31/2011 | 20:51:52 |
| \raws\dct.dll | 6.603.111.831 | 403,096 | 8/31/2011 | 20:48:06 |
| \raws\dctA.dll | 6.603.111.831 | 403,096 | 8/31/2011 | 20:50:08 |
| \raws\libstspipd.dll | 6.603.111.831 | 300,696 | 8/31/2011 | 20:59:18 |
| \raws\metab.dll | 6.603.111.831 | 153,240 | 8/31/2011 | 20:53:58 |
| \raws\pd.dll | 6.603.111.831 | 222,872 | 8/31/2011 | 20:55:16 |
| \raws\pdregister.exe | 6.603.111.831 | 120,472 | 8/31/2011 | 21:09:26 |
| \raws\pdvfs.dll | 6.603.111.831 | 308,888 | 8/31/2011 | 20:57:32 |
| \raws\PDVFSControl.exe | 6.603.111.831 | 79,512 | 8/31/2011 | 20:46:38 |
| \raws\PDVFSProtocol.dll | 6.603.111.831 | 132,760 | 8/31/2011 | 20:58:00 |
| \raws\PDVFSService.exe | 6.603.111.831 | 198,296 | 8/31/2011 | 20:46:30 |
| \raws\puredisk.dll | 6.603.111.831 | 509,592 | 8/31/2011 | 21:08:12 |
| \raws\VmdkFilter.dll | 6.603.111.831 | 67,224 | 8/31/2011 | 20:46:30 |
Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
| File Name | File Version | File Size | File Date | File Time |
| \raws\beremote.exe | 13.0.5204.114 | 1,846,640 | 9/9/2011 | 20:31:28 |
| \raws\deviceio.dll | 0.0.5248.114 | 1,102,704 | 9/7/2011 | 0:57:34 |
| \raws\dcr.dll | 6.603.111.831 | 588,440 | 8/31/2011 | 18:05:12 |
| \raws\dct.dll | 6.603.111.831 | 500,376 | 8/31/2011 | 17:59:48 |
| \raws\dctA.dll | 6.603.111.831 | 500,376 | 8/31/2011 | 18:03:38 |
| \raws\libstspipd.dll | 6.603.111.831 | 330,904 | 8/31/2011 | 18:09:56 |
| \raws\metab.dll | 6.603.111.831 | 175,768 | 8/31/2011 | 18:06:58 |
| \raws\pd.dll | 6.603.111.831 | 244,376 | 8/31/2011 | 18:08:08 |
| \raws\pdregister.exe | 6.603.111.831 | 150,680 | 8/31/2011 | 18:11:28 |
| \raws\pdvfs.dll | 6.603.111.831 | 339,608 | 8/31/2011 | 18:09:10 |
| \raws\PDVFSControl.exe | 6.603.111.831 | 90,776 | 8/31/2011 | 17:59:42 |
| \raws\PDVFSProtocol.dll | 6.603.111.831 | 163,992 | 8/31/2011 | 18:09:46 |
| \raws\PDVFSService.exe | 6.603.111.831 | 295,576 | 8/31/2011 | 17:59:34 |
| \raws\puredisk.dll | 6.603.111.831 | 662,680 | 8/31/2011 | 18:10:50 |
| \raws\VmdkFilter.dll | 6.603.111.831 | 69,272 | 8/31/2011 | 17:59:18 |
Backup Exec Remote Agent for Linux/Unix Servers (32bit Linux Platforms)
Under "/opt/VRTSralus/bin"
| File Name | File Version | File Size | File Date | File Time |
| libDeviceIo.so | ||||
| libtapesrvr.so |
Backup Exec Remote Agent for Linux/Unix Servers (64bit Linux Platforms)
Under "/opt/VRTSralus/bin"
| File Name | File Version | File Size | File Date | File Time |
| libDeviceIo.so | ||||
| libtapesrvr.so |
Attachments
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| Source | UMI |
| Value | V-373-02014 |
| Description | Backup Exec 2010 R3 revision 5204 Hotfix 167567, Device Driver Installer DDI20110915 (September 15th, 2011) |
Related Articles
Article URL http://www.symantec.com/docs/TECH167567
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