Exchange backup fails with an error V-79-57344-34070 - AOFO Initialization failure

Article:TECH167571  |  Created: 2011-08-19  |  Updated: 2013-11-12  |  Article URL http://www.symantec.com/docs/TECH167571
Article Type
Technical Solution


Issue



Exchange backup fails with an error "AOFO Initialization failure".


Error



Error in Job Log :

V-79-57344-34070 - AOFO: Initialization failure on: "Microsoft Information Store". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE0008516): Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed.

Environment



Backup Exec 2010 R3

Windows Server 2008 R2

Exchange 2010


Cause



Exchange writer or the Exchange Replica writer is missing or in error state.


Solution



          If the Exchange writer is missing:

  1. Reboot the Exchange server and retry the backup job.
     

    In a DAG environment :
  1. If the Exchange Replica Writer has errored out, check the event viewer for the VSS errors on the respective Exchange Node.
     
  2. Reboot the Exchange server and if problem persists, contact Microsoft support for further assistance.

Supplemental Materials

SourceUMI
ValueV-79-57344-34070
Description

AOFO: Initialization failure on: "Microsoft Information Store". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS)


SourceError Code
Value0xE0008516
Description

 Snapshot provider error (0xE0008516): Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed.




Article URL http://www.symantec.com/docs/TECH167571


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