Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 9.0.2, Build 1061 - Checkpointing is not processing through sub-folders alphabetically

Article:TECH167579  |  Created: 2011-08-19  |  Updated: 2011-08-19  |  Article URL http://www.symantec.com/docs/TECH167579
Article Type
Technical Solution


Issue



Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:

Enterprise Vault for File System Archiving 9.0.2, Build 1061


Solution



What issue(s) does this hotfix resolve?

On certain NetApp systems, the list of directories under a given folder are not represented in alphabetical order. Due to this the FSA check point mechanism does not function properly as it checks the list of folders traversed in the last run in alphabetical order. As folders are not in alphabetical order, folders which were traversed in the last run are archived again


Which files does this hotfix replace? 

File Name File Version
KVS.EnterpriseVault.FileServerArchiveCommon.dll 9.0.2.1171
EvFsaArchivingTask.exe 9.0.2.1171


How to Install this hotfix:

  1. Stop the Enterprise Vault Admin Service on the Enterprise Vault server where FSA tasks are running
  2. Backup the files KVS.EnterpriseVault.FileServerArchiveCommon.dll and EvFsaArchivingTask.exe located in Enterprise Vault Install Folder
  3. Replace the files KVS.EnterpriseVault.FileServerArchiveCommon.dll and EvFsaArchivingTask.exe with their newer versions in Enterprise Vault Install Folder
  4. Create a registry value 'CheckpointSort' of type DWORD under 'HKLM\SOFTWARE\KVS\Enterprise Vault\FSA' and set its value to 1
  5. Start the Enterprise Vault Admin Service


How to Uninstall this hotfix:

  1. Stop the Enterprise Vault Admin Service on the Enterprise Vault server where FSA tasks are running
  2. Replace the files KVS.EnterpriseVault.FileServerArchiveCommon.dll and EvFsaArchivingTask.exe with their backup versions (9.0.2.1061) in the Enterprise Vault Install Folder
  3. Remove the registry key 'CheckpointSort' of type DWORD under 'HKLM\SOFTWARE\KVS\Enterprise Vault\FSA'
  4. Start the Enterprise Vault Admin Service

 


Attachments

EV 9.0.2 hotfix - Etrack 2420371 - FSA Checkpointing does not function properly when folder list is not alphabetical.zip
EV 9.0.2 hotfix - Etrack 2420371 - FSA Checkpointing does not function properly when folder list is not alphabetical.zip (158 kBytes)

Supplemental Materials

SourceETrack
Value2420371
Description

FSA Checkpointing does not function properly when the folder list is not alphabetical




Article URL http://www.symantec.com/docs/TECH167579


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