0xc000000f The boot selection failed because a required device is inaccessible

Article:TECH167777  |  Created: 2011-08-23  |  Updated: 2012-07-21  |  Article URL http://www.symantec.com/docs/TECH167777
Article Type
Technical Solution


Environment

Issue



When PXE booting a client machine to WinPE, the following error shows on the client screen:


Error



0xc000000f: The boot selection failed because a required device is inaccessible

0xc000000f The boot selection failed because a required device is inaccessible


Environment



DS 6.9 SP5 on a Windows 2003 SRV
PXE service is located on this machine.


Solution



1. Check TFTP and DHCP part of the environment.
     - TFTP service is active and responding. ( possible test: C:\TFTP.exe -i <ServerIP> GET BStrap\x86pc\BStrap.0 C:\TEXT.txt)
     - DHCP options 66 and 67 are set.
2. Check location and size of bstrap.0 file
3. Re-create WinPE boot image after Anti Virus is disabled
4. Select MAC Address as well as one other key for Primary lookup keys.
    (Deployment Server Tools pull down menu --> Options --> Global tab --> Primary lookup key)




Article URL http://www.symantec.com/docs/TECH167777


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