SDI (Symantec Data Insight) is failing to scan many shares on a large NetApp Filer.

Article:TECH167841  |  Created: 2011-08-23  |  Updated: 2011-08-23  |  Article URL http://www.symantec.com/docs/TECH167841
Article Type
Technical Solution


Environment

Issue



SDI (Symantec Data Insight) is failing to scan many shares on a large NetApp Filer.


Cause



Due to the size of the NetApp filer, the scan may take several days to complete.


Solution



Leave the SDI scan running until it completes.  Assuming that a scan is hung and canceling it before completion will cause gaps in SDI's discovery of data.




Article URL http://www.symantec.com/docs/TECH167841


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