Lotus Domino Archiving task repeatedly archives message when mailbox policy does not create shortcuts / delete original AND item is in a Domino Retention Plan 'ARCHIVENOW' folder.
|Article:TECH168028|||||Created: 2011-08-25|||||Updated: 2011-12-21|||||Article URL http://www.symantec.com/docs/TECH168028|
A duplicate archive message is created for all messages moved or saved in the Domino Retention Plan folders every time the Lotus Domino Archiving Task runs. If the Archiving Task runs on a schedule which allows enough time for multiple passes on the mail file, the same items are potentially archived thousands of times.
The issue occurs only when the Mailbox policy Archiving Actions "Delete original iems after archiving" and "Create shortcut to archived item after archiving" are unchecked and the Retention Plan Folder "ARCHIVENOW" attribute is set to "True" in the RetentionPlan.xml.
This issue has been resolved in the following release:
Enterprise Vault 9.0.3
Select the option "Delete original items after archiving" and "Create shortcut to archived item after archiving" in the Mailbox policy Archiving Actions. Synchronize the mailboxes to apply the change. Replace the design of the Domino mail files with the Enterprise Vault Mail template to enable the users to acces the Retention Folders archived items.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Domino archiving task repeatedly archives message when policy does not create shortcuts / delete original AND item is in a Domino Retention Plan 'ARCHIVENOW' folder.
Article URL http://www.symantec.com/docs/TECH168028