KNOWN ISSUE: Unable to create Office 2010 XPF upgrade package from Office 2007

Article:TECH168339  |  Created: 2011-08-29  |  Updated: 2011-08-29  |  Article URL http://www.symantec.com/docs/TECH168339
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Article Type
Technical Solution


Subject

Issue



 

Error code 1009 is displayed when trying to create Office 2010 XPF upgrade package from Office 2007 in Symantec Wise Virtual Composer.

Cause



 

Upgrade from Office 2007 to Office 2010 is not considered best practice and is not supported by Microsoft. Various issues cause the XPF file to not save properly and the upgrade package is not created.

Solution



 

Users wishing to upgrade to Microsoft Office 2010 will need to create and stream a completely new package.

Supplemental Materials

SourceETrack
Value2481457 - Error code 1009 was displayed while trying to create Office2010 XPF upgrade package from Office2007.



Article URL http://www.symantec.com/docs/TECH168339


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