_RDRPluginG - skipped during backup of a server running Symantec Endpoint Protection (SEP) 12.1
| Article:TECH168444 | | | Created: 2011-08-30 | | | Updated: 2013-02-06 | | | Article URL http://www.symantec.com/docs/TECH168444 |
Problem
When trying to back up the installation folder of Symantec Endpoint Protection (SEP) 12.1.671.4971, the following exception is being returned.
Error
Job Completion Status:Job Ended: ...
Completed status: Completed with exceptions.Exceptions:
Unable to open the item\\computername\path\...\_RDRPluginG - skipped.
Unable to open the item\\computername\path\...\_RDRPluginG - skipped.
Unable to open the item\\computername\path\...\_SNDPluginG - skipped.
Unable to open the item\\computername\path\...\_SNDPluginG - skipped.
Cause
These files are intentionally created as DELETE_ON_CLOSE and should not be backed up.
Solution
Create a global exclusion for the mentioned file. See the following link on how to globally exclude specific folders : www.symantec.com/docs/TECH35794
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| Source | ETrack |
| Value | 2507779 |
| Description | Since migration to SEP 12.1, customer are seeing there are 2 files skipped during |
Related Articles
Article URL http://www.symantec.com/docs/TECH168444
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