Outlook S/MIME Encryption is not working with PGP Messaging Running

Article:TECH168529  |  Created: 2011-08-31  |  Updated: 2011-09-20  |  Article URL http://www.symantec.com/docs/TECH168529
Article Type
Technical Solution


Subject

Issue



PGP Desktop uses its own encryption/signing service.  If PGP Desktop is enabled to encrypt/sign messages with Outlook it may conflict with Microsoft Outlook S/MIME encryption services.


Solution



If you are using Microsoft Outlook S/MIME encryption services while PGP  Desktop is enabled to encrypt/sign Outlook messages you will need to Exit PGP Services and restart Outlook for Microsoft Outlook S/MIME encryption to work.




Article URL http://www.symantec.com/docs/TECH168529


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