How to configure an unmanaged Symantec Endpoint Protection 12.1 client to use a proxy for LiveUpdate

Article:TECH168551  |  Created: 2011-08-31  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH168551
Article Type
Technical Solution


Issue



How to configure an unmanaged Symantec Endpoint Protection (SEP) 12.1 client to use a proxy for LiveUpdate.

An unmanaged SEP client cannot update definitions via LiveUpdate due to a proxy being used.


Environment



The unmanaged SEP client uses a proxy to reach the Symantec LiveUpdate servers.


Solution



To configure the LiveUpdate proxy settings on an unmanaged client:

  1. Open the SEP client interface on the computer.
  2. Click "Change Settings" on the left side.
  3. In the "Client Management" section click the "Configure Settings" button.
  4. Go to the "LiveUpdate" tab.
  5. Click the "Configure Proxy Options..." button at the bottom.
  6. Set your desired proxy options, then click OK.




Article URL http://www.symantec.com/docs/TECH168551


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