CommandCentralStorage fails to discover Fujitsu E8K arrays containing 450 GB LUNs.

Article:TECH168714  |  Created: 2011-09-01  |  Updated: 2011-09-01  |  Article URL http://www.symantec.com/docs/TECH168714
Article Type
Technical Solution


Environment

Issue



CommandCentralStorage fails to discover Fujitsu E8K arrays containing 450GB LUNs.


Error



14/07/2011 14:24:38:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 DoAssociatorNames():172.16.32.20:5988:2 walking CIM_StorageExtent to CIM_BasedOn for FUJITSU_FreeExtent.DeviceID="172.16.0.15$R1e$FE",SystemName="172.16.0.15" Failed
14/07/2011 14:29:46:3216:vx_vail_service: TRACE V-31-1060-9999 CServicePollTimer::CallBack() ENTERING
14/07/2011 14:29:46:3216:vx_vail_service: TRACE V-31-1060-9999 CServicePollTimer::CallBack() EXITING
14/07/2011 14:35:06:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 DoAssociatorNames():172.16.32.20:5988:2 walking CIM_StorageExtent to CIM_BasedOn for FUJITSU_FreeExtent.DeviceID="172.16.0.15$R5f$FE",SystemName="172.16.0.15" Failed
14/07/2011 14:41:17:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 SetDeepMappingHierarchy():5989 Invalid ObjTree Physical Disk pointer, for 172.16.0.24$D0$0$3$DD:172.16.0.15
14/07/2011 14:41:17:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:2: SetDeepMappingHierarchy(): caught CVxException (OBJF5989)
14/07/2011 14:41:17:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:2: ResyncArrayObjectsFromInqData(): caught CVxException (OBJF5989)
14/07/2011 14:41:17:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:2: ResyncTheArrayCommon(): Caught CVxException, digesting query data: Internal data inconsistency
14/07/2011 14:41:17:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:2: ResyncTheArray(): Caught CVxException, digesting query data: Internal data inconsistency
14/07/2011 14:41:17:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:2: ArrayResyncTask.Run(): Caught CVxException in ArrayResync(): Internal data inconsistency
14/07/2011 14:41:17:54300:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:2: ArrayResyncTask.Run(): caught CVxException (OBJF5989)
14/07/2011 14:41:17:53496:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:   ResyncCimom Task: Child Task complete: "Rescanning Array FUJITSU(E8000M9-4120816001)" ...
14/07/2011 14:41:17:53496:vx_vrts_cimvail: TRACE V-31-1007-9999 Cleaning up array 172.16.0.15 of cimom 172.16.32.20:5988 on first discovery failure
14/07/2011 14:41:18:3260:vx_vail_halintf (CHalDeltaManager::OnObjectChange): Error V-31-1057-83 Property Uid not set for object of type [veritas_cimvail_physical_hba_port].
14/07/2011 14:45:01:55144:vx_vrts_cimvail: TRACE V-31-1007-9999 SetDeepMappingHierarchy():5989 Invalid ObjTree Physical Disk pointer, for 10.216.51.128$D0$0$3$DD:10.216.51.12
14/07/2011 14:45:01:55144:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:3: SetDeepMappingHierarchy(): caught CVxException (OBJF5989)
14/07/2011 14:45:01:55144:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:3: ResyncArrayObjectsFromInqData(): caught CVxException (OBJF5989)
14/07/2011 14:45:01:55144:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:3: ResyncTheArrayCommon(): Caught CVxException, digesting query data: Internal data inconsistency
14/07/2011 14:45:01:55144:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:3: ResyncTheArray(): Caught CVxException, digesting query data: Internal data inconsistency
14/07/2011 14:45:01:55144:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:3: ArrayResyncTask.Run(): Caught CVxException in ArrayResync(): Internal data inconsistency
14/07/2011 14:45:01:55144:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988:3: ArrayResyncTask.Run(): caught CVxException (OBJF5989)
14/07/2011 14:45:01:53496:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.200:5988:   ResyncCimom Task: Child Task complete: "Rescanning Array FUJITSU(E8000M9-4120904001)" ...
14/07/2011 14:45:01:53496:vx_vrts_cimvail: TRACE V-31-1007-9999 Cleaning up array 10.216.51.12 of cimom 172.16.32.20:5988 on first discovery failure
14/07/2011 14:45:03:3552:vx_vail_halintf (CHalDeltaManager::OnObjectChange): Error V-31-1057-83 Property Uid not set for object of type [veritas_cimvail_physical_hba_port].
14/07/2011 14:45:03:53496:vx_vrts_cimvail: TRACE V-31-1007-9999 172.16.32.20:5988: Task complete: Rescanning Cimom Server 172.16.32.20:5988, 237 minutes remaining on Timer
14/07/2011 14:45:03:54572:vx_vrts_cimvail: TRACE V-31-1007-9999 ResyncAll Task: Child Task complete: "Rescanning Cimom Server 172.16.32.20:5988" ...
14/07/2011 14:45:03:54572:vx_vrts_cimvail: TRACE V-31-1007-9999 ResyncAll Task: Child Task complete: "Rescanning Cimom Server 172.16.36.10:5988" ...
14/07/2011 14:45:03:54572:vx_vrts_cimvail: TRACE V-31-1007-9999 ResyncAll Task: Child Task complete: "Rescanning Cimom Server 172.16.36.16:5988" ...
14/07/2011 14:45:03:54572:vx_vrts_cimvail: TRACE V-31-1007-9999 Task complete: Scanning Cimom Server List (Parallel) for Top Arrays
14/07/2011 15:17:46:3216:vx_vail_service: TRACE V-31-1060-9999 CServicePollTimer::CallBack() ENTERING
14/07/2011 15:17:46:3216:vx_vail_service: TRACE V-31-1060-9999 CServicePollTimer::CallBack() EXITING
14/07/2011 16:05:46:3216:vx_vail_service: TRACE V-31-1060-9999 CServicePollTimer::CallBack() ENTERING
14/07/2011 16:05:46:3216:vx_vail_service: TRACE V-31-1060-9999 CServicePollTimer::CallBack() EXITING

 


Cause



Incompatible version of SMI-S server.


Solution



Please upgrade SIM-S server to V 2.0 from V.1.40.22.

If you are still experiencing this discovery issue, please call Symantec Technical Support for assistance.




Article URL http://www.symantec.com/docs/TECH168714


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