KNOWN ISSUE: Check HTTP connection fails for non-Administrators

Article:TECH16885  |  Created: 2006-08-22  |  Updated: 2008-07-02  |  Article URL
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


The Check HTTP Connection action always returns a failure code, indicating that the web page is not available, when the .exe is run as a non-admin user.


Wise Installation System 9.02
Wise Installation Studio 7.x
Wise Package Studio 7.X


When using the Check HTTP Connection action, a temp file is written to the root of the C drive. A user that is not an administrator, does not have access to write to this location.


There is no resolution or workaround at this time. Symantec is working towards a resolution and will update this article when a resolution is reached. Subscribe to this article if you would like to receive any updates.

Supplemental Materials

ValueLB 53342
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID


Article URL

Terms of use for this information are found in Legal Notices