Duplicate Backup from Deduplication Storage Folder to Tape/B2D fails with "0xe00084d4 - End of data set was unexpectedly encountered"

Article:TECH168885  |  Created: 2011-09-06  |  Updated: 2013-03-07  |  Article URL http://www.symantec.com/docs/TECH168885
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Article Type
Technical Solution


Issue



The Primary Backup has a failure due to a server reboot but continues to Backup the servers which are later in the resource order. The Duplicate Backup from Deduplication Storage Folder to Tape/B2D fails on the server which was rebooted and does not Backup rest of the servers from the original Backup set which were Backed up after the server which got rebooted during the primary backup job.


Error



0xe00084d4 - End of data set was unexpectedly encountered

Duplicate- Local Disk:

Unexpected end of backup set encountered on DDP:5.
V-79-57344-34004 - End of data set was unexpectedly encountered.
The connection to target system has been lost. Backup set canceled.


Cause



This may occur if the selection list of the primary backup job contains a resource for which Backup Exec provides GRT (Granular Restore Technology) capability.


Solution



Workaround:

  1. Disable GRT for that resource.

OR

     2.  Create a separate Selection List to Backup GRT resources and Duplicate them.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see    http://www.symantec.com 
 
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials

SourceDEFECT
Value2511422
Description

Unable to Duplicate the complete Backup from dedupe to tape if the primary backup to dedupe had communication failure on one of the server due to a system reboot but backed up the others in the list


SourceUMI
ValueV-79-57344-34004
Description

0xe00084d4 - End of data set was unexpectedly encountered

 



Article URL http://www.symantec.com/docs/TECH168885


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