Backup Exec 2010 R3: Backup of a Japanese Windows 2008 VM to a deduplication folder fails with an error - Failed to mount one or more virtual disk images
|Article:TECH168985|||||Created: 2011-09-07|||||Updated: 2013-03-11|||||Article URL http://www.symantec.com/docs/TECH168985|
During the backup of a Windows Virtual Machine in which the names of the .vmdk files contain an extended character set, the backup fails with the following error:
Failed to mount one or more virtual disk images:
Error mounting disk(s): UNKNOWN_ERROR (0x00000002).
This problem is caused by the underlying deduplication software when trying to mount a .vmdk file. This only occurs when using GRT to back up the Virtual Machine.
Backup of a Japanese Windows 2008 Virtual Machine to a deduplication folder fails with an error
Article URL http://www.symantec.com/docs/TECH168985