Redirect restore of Virtual Machine from one Hyper-V host to another fails with error: "e0009645 - Backup Exec failed to register the virtual machine"
|Article:TECH169094|||||Created: 2011-09-08|||||Updated: 2011-12-01|||||Article URL http://www.symantec.com/docs/TECH169094|
Trying to perform a redirect restore of a virtual machine from one Hyper-V host to another with the option to "restore the virtual machine to a different hyper-v host and register the virtual machine" fails. The virtual machine is copied to the new hyper-v host but the registration fails with the following error in the job log:
Error: e0009645 - Backup Exec failed to register the virtual machine. See the job log and the Windows Event Viewer for more details. The virtual machine will not be available in the Hyper-V or Virtual Server Administration Console.
A hotfix is now available for this issue in the current version(s) of the product(s) mentioned at the end of this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.
MSVS: Redirect restore of a VM from one Hyper-V host to a different Hyper-V host fails with e0009645 - Backup Exec failed to register the virtual machine
Article URL http://www.symantec.com/docs/TECH169094