Enterprise Vault Domino Provisioning does not find Mail-In databases that are part of a Domino Group that is targeted for Provisioning

Article:TECH169279  |  Created: 2011-09-09  |  Updated: 2012-06-20  |  Article URL http://www.symantec.com/docs/TECH169279
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Article Type
Technical Solution

Product(s)

Environment

Issue



Enterprise Vault Domino Provisioning does not find Mail-In databases that are part of a Domino Group that is targeted for Provisioning


Error



The Domino Mailbox Provisioning report will show:

Rank Group name Target name Policy Action
0 Archiving MailIn Groups Default Lotus Domino Mailbox Policy *** No mailboxes found ***

A DTrace of the 'EvLotusDominoPolicySyncTask' will show the following (some entries have been omitted for clarity):

{DOMINOMAILBOXPOLICYSYNCTASKPROCESSOR.EN_US} Processing 'group' target [MailIn Groups]
{DOMINOMAILBOXPOLICYSYNCTASKPROCESSOR.EN_US} Processing group [MailIn Groups]
{DOMDATABASE.EN_US} Opened DB [CN=DOM/O=OUName!!names.nsf]
{DOMINOMAILBOXPOLICYSYNCTASKPROCESSOR.EN_US} Processing group member [NewShared]
{DOMDATABASE.EN_US} Opened DB [CN=DOM/O=OUName!!names.nsf]
{DOMVIEW.EN_US} Search result: (17412) Entry not found in index
{DOMVIEW.EN_US} Not found
{DOMNAB.EN_US} Searching groups for name [newshared]
{DOMINOMAILBOXPOLICYSYNCTASKPROCESSOR.EN_US} group [NewShared] could not be found in the users view so check to see if it is an acl group
{DOMNAB.EN_US} Searching groups for name [newshared]
{DOMINOMAILBOXPOLICYSYNCTASKPROCESSOR.EN_US} Group member [NewShared] is not a valid person or group


Solution



This issue has been resolved in the following releases:

Enterprise Vault 9.0.2 Hotfix
Cumulative Hotfix for Enterprise Vault for Lotus Domino 9.0 SP2.

Enterprise Vault 9.0.4
http://www.symantec.com/docs/TECH147785

Enterprise Vault 10.0.1
http://www.symantec.com/docs/TECH147787


Supplemental Materials

SourceETrack
Value2533243
Description

Attempting to provision a Mail-In database, as a member of a Directory Group, fails and the mail-in database is ignored




Article URL http://www.symantec.com/docs/TECH169279


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