Error message is seen when trying to configure EMC Clariion Explorer from the GUI

Article:TECH169373  |  Created: 2011-09-12  |  Updated: 2011-09-12  |  Article URL http://www.symantec.com/docs/TECH169373
Article Type
Technical Solution

Product(s)

Environment

Issue



Error message is seen when trying to configure EMC Clariion Explorer from the GUI


Error



Operation [Validating Array XX.XXX.XX.XX] failed.  This host is not privileged to manage the array or the credentials supplied are incorrect.
Error Code: V-31-1053-45


Cause



Scope was not specified during the configuration; default is Scope 0.


Solution



After adding the suffix ":ldap" to Username parameter, the connection to the array is successful, for example:
<Username>:ldap

More info on User scope:

You can optionally specify the user scope, which is the scope that you specified when you created the user in the SP. Specify scope in the following format:
Username:scope
For example:
Username:ldap
Scope values are not case-sensitive and can be either "global" or "local"
Note:
Valid credentials are required for metaLUN support.




Article URL http://www.symantec.com/docs/TECH169373


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