Symantec Endpoint Protection Manager 12.1 (SEPM) fresh install with a new SQL database - graphical overview

Article:TECH169451  |  Created: 2011-09-13  |  Updated: 2011-10-28  |  Article URL
Article Type
Technical Solution


I need to install a fresh 12.1 SEPM using a new SQL database.  What are the steps to doing this, with screenshots?


SEPM 12.1, SQL database


SEP 12.1 has two different "versions":

  • 12.1 Enterprise Edition (EE)
  • 12.1 Small Business Edition (SBE)

Note: You can use SQL database only with Enterprise Edition. SBE is only supported with using the embedded database. For more information, please review the System Requirements document:


The installation process

1.) Download software from

2.) Once the download finishes successfully, extract the contents of the compressed file to a location of your choice.

3.) Navigate to the extracted files, then enter the SEPM folder and double-click on setup.exe:


The Installation Wizard will start:


Welcome Page:


License Agreement page:


Destination Folder. Click "Change" to install to a different folder:


Change Destination Folder (if necessary):


Ready to Install:


Setup Progress:


Once this completes successfully, configuration of the management server will begin:


New Splash Screen in SEP 12.1


Select "Custom Configuration":


Select the required option depending upon number of clients in your network:


Select "Install my first site" because this is a fresh installation; the second and third options are for adding SEPMs to existing sites for failover, load balancing, or replication:


Change any port number that is in use already:


Select "Microsoft SQL Server" for database type:


Select "Create a new database":


Select desired database authentication method:


Encryption password page (can be randomly generated, or user-defined):


Data Collection Page:


Preparing database:


Successful installation completed.


SEPM 12.1 login screen with password recovery option



  • Install SQL Server
  • Install SQL native Client Tools (if SQL is on remote machine)
  • Install SEPM
  • Select SQL database as a new database or use an existing database
  • Enter required credentials
  • Complete the installation
  • Login to SEPM









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