Delegated Invitation notices are poison pilled when processed by the Domino Journal Task.

Article:TECH169575  |  Created: 2011-09-14  |  Updated: 2014-12-19  |  Article URL http://www.symantec.com/docs/TECH169575
Article Type
Technical Solution


Issue



(Delegated) Invitation Notices where delegator and delegee are in different time zones are poison pilled by the EVLotusDominoJournal Task.


Error



Event ID: 41206 There was an error processing an item in a database. The task will process the item again on the next archiving run.|Task: Domino Journaling Task|Database: Domino-1/sym!!symantec\mailjrn.nsf|NoteID: 354346|Subject: Invitation (Delegated): FW: Webcast By First User

Event ID: 41058 The following item has failed processing 3 times and will not be processed again:|Subject: Invitation (Delegated): Team Meeting NoteId: 35434a|Database: Domino-1/sym!!symantec\mailjrn.nsf

Dtrace will show the following lines: (Notice how the time appears to be off or in a format that is not recognizable.)

[12120] (EvLotusDominoJournalTask) <12796> EV:M  EVNoteStream::GetNoteCreatedDate - created date is [12-11-15023, 65533:65526:65481.65256]
[12120] (EvLotusDominoJournalTask) <12796> EV:M  CBinaryDominoSaveset::GetProperty - unable to convert SYSTEMTIME
[12120] (EvLotusDominoJournalTask) <12796> EV:H  CBinaryDominoSaveset::GetProperty _com_error exception. hr=Unspecified error (0x80004005)

 

 


Cause



This issue has been verified when the document is a (Delegated) Invitation where the delegator and delegatee are in different time zones and the item is an iCalendar item. The root cause of the issue is a slight corruption of the Universal Note ID (UNID) preventing the Created date of the document from being properly display or displayed at all.

This can be verified by viewing the document with NotesPeek.


Solution



This issue has been addressed in the following release:
 

Enterprise Vault 9.0.4 - Release Details
http://www.symantec.com/docs/TECH147785

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


Supplemental Materials

SourceETrack
Value2552885
Description

Delegated Meeting Notices that were created in a different time zone are not being archived. As BNY sites span time zones there are a significant number items that get poison pilled.


SourceEvent ID
Value41206
Description

There was an error processing an item in a database. The task will process the item again on the next archiving run.|Task: Domino Journaling


SourceEvent ID
Value41058
Description

The following item has failed processing 3 times and will not be processed again



Article URL http://www.symantec.com/docs/TECH169575


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