Backup Exec 12.5 for Windows Servers revision 2213 Hotfix 169741

Article:TECH169741  |  Created: 2011-09-16  |  Updated: 2011-10-31  |  Article URL http://www.symantec.com/docs/TECH169741
Article Type
Technical Solution


Issue



Backup Exec 12.5 for Windows Servers revision 2213 Hotfix 169741


Solution



Summary
This hotfix contains a recommended fix for the Backup Exec 12.5 for Windows Server.

Affected versions
Backup Exec 12.5 revision 2213 32bit Media Servers
Backup Exec 12.5 revision 2213 x64bit Media Servers
Backup Exec 12.5 revision 2213 32bit Remote Agents for Windows Servers
Backup Exec 12.5 revision 2213 x64bit Remote Agents for Windows Servers
 

Prerequisites
- Administrative privileges are required to install this hotfix.
- Before installing this hotfix, Backup Exec for Windows 12.5 Service Pack 4 must be installed. Service Pack 4 can be obtained here: www.symantec.com/docs/TECH135716

Post requisites
- A full backup is recommended after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Issue(s) resolved
- Backup of DFSR data having long path fails causing the Beremote.exe (Backup Exec Remote Agent service) to crash reporting error on module "msvcr80.dll" ( For more details, please refer to this document: http://www.symantec.com/docs/TECH166647 )
- Restore selections show multiple entries for DFS data after a Shadow Copy Components Duplicate job. ( For more details, please refer to this document: http://www.symantec.com/docs/TECH135357 )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  www.symantec.com/docs/TECH58186


Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote: www.symantec.com/docs/TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name 
File Version
File Size
File Date
File Time
\BackupExec\bedsnt5.dll
12.5.2213.188
17,59,088
10/18/2011
19:26:12
\BackupExec\bedsshadow.dll
12.5.2213.188
11,54,928
10/18/2011
19:27:34
\BackupExec\bengine.exe
12.5.2213.188
37,06,736
10/18/2011
19:27:26
\BackupExec\ndmpsrvr.dll
12.5.2213.188
20,68,848
10/18/2011
19:27:36
\BackupExec\Agents\RAWS32\Updates\RAWS322213RHF169741.msp
 
26,12,224
10/18/2011
19:27:40
\BackupExec\Agents\RAWSX64\Updates\RAWSx642213RHF169741.msp
 
42,27,072
10/18/2011
19:27:38
\BackupExec\Agents\SAP\R3\sapr32213RHF169741.msp
 
16,51,712
10/18/2011
19:27:38
\WINDOWS\Installer\{B52AF7AF-C5B3-47FC-8116-AD2208FC8904}\Bin\BEInstDlgs.dll
12.5.2213.515
25,77,264
10/18/2011
19:26:52
\BackupExec\Agents\RAWS32\Setup.exe
12.5.2213.512
8,58,440
10/18/2011
19:27:36
\BackupExec\Agents\RAWSX64\Setup.exe
12.5.2213.512
13,27,944
10/18/2011
19:27:38
 

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name 
File Version
File Size
File Date
File Time
\BackupExec\bedsnt5.dll
12.5.2213.188
25,78,288
10/18/2011
16:25:30
\BackupExec\bedsshadow.dll
12.5.2213.188
15,66,576
10/18/2011
16:27:50
\BackupExec\bengine.exe
12.5.2213.188
56,55,920
10/18/2011
16:27:40
\BackupExec\ndmpsrvr.dll
12.5.2213.188
29,53,584
10/18/2011
16:27:52
\BackupExec\Agents\RAWS32\Updates\RAWS322213RHF169741.msp
 
26,12,224
10/18/2011
16:28:06
\BackupExec\Agents\RAWSX64\Updates\RAWSx642213RHF169741.msp
 
42,27,072
10/18/2011
16:28:04
\BackupExec\Agents\SAPX64\R3\sapr32213RHF169741.msp
 
21,36,576
10/18/2011
16:28:04
\WINDOWS\Installer\{BE61998B-E5BD-4E41-B2D7-96551E6FECE0}\Bin\BEInstDlgs.dll
12.5.2213.515
48,28,528
10/18/2011
16:26:40
\BackupExec\Agents\RAWS32\Setup.exe
12.5.2213.512
8,58,440
10/18/2011
16:28:06
\BackupExec\Agents\RAWSX64\Setup.exe
12.5.2213.512
13,27,944
10/18/2011
16:27:58

Backup Exec 32bit Remote Agents for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name 
File Version
File Size
File Date
File Time
\program files\symantec\backup exec\raws\bedsnt5.dll
12.5.2213.188
17,59,088
10/18/2011
19:11:36
\program files\symantec\backup exec\raws\bedsshadow.dll
12.5.2213.188
11,54,928
10/18/2011
19:11:42
\program files\symantec\backup exec\raws\ndmpsrvr.dll
12.5.2213.188
20,68,848
10/18/2011
19:11:42
\program files\symantec\backup exec\raws\Agents\RAWSX64\Setup.exe
12.5.2213.512
13,27,944
10/18/2011
19:11:42

Backup Exec x64bit Remote Agents for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name 
File Version
File Size
File Date
File Time
\program files\symantec\backup exec\raws\bedsnt5.dll
12.5.2213.188
25,78,288
10/18/2011
16:10:58
\program files\symantec\backup exec\raws\bedsshadow.dll
12.5.2213.188
15,66,576
10/18/2011
16:11:06
\program files\symantec\backup exec\raws\ndmpsrvr.dll
12.5.2213.188
29,53,584
10/18/2011
16:11:06
\program files\symantec\backup exec\raws\Agents\RAWSX64\Setup.exe
12.5.2213.512
13,27,944
10/18/2011
16:11:10


Attachments

Backup Exec 12.5 2213 Hotfix for 32 bit servers
be2213R169741_32bit.exe (10.5 MBytes)
Backup Exec 12.5 2213 Hotfix for 64 bit servers
be2213R169741_x64bit.exe (12.1 MBytes)




Supplemental Materials

SourceETrack
Value2200135
Description

CORE: Beremote.exe crashes when backing up DFSR data.


SourceETrack
Value2555481
Description

CORE: Restore selections show duplicate entries for DFSR data after a duplicate job.



Article URL http://www.symantec.com/docs/TECH169741


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