When getting status of vrtsaz, it core dumps

Article:TECH169862

Created: 2011-09-19

Updated: 2011-09-20

Article URL http://www.symantec.com/docs/TECH169862

Article Type
Technical Solution

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Problem

Unable to get the status of vrtsaz

Error

/opt/VRTSaz/bin/vrtsaz -state
Abort(coredump)

Cause

This issue may be caused by the debug level being set to '3' rather than the default of '0' in the file /etc/vx/vss/VRTSaz.conf

eg:

# cat /etc/vx/vss/VRTSaz.conf

[Security]

[Security\Authorization]

"PolicyStoreMaxCacheSize"="255M"

"ReadOnlyServiceMode"="0"

"InstallDir"="/opt/VRTSaz"

"DebugLevel"="3"

[Security\Authorization\ServiceIdentity]

"ServiceDomainType"="vx"

The error is seen for any non "0" value.

Solution

Change back the debug level to default, ie: '0' and save the file

# cat /etc/vx/vss/VRTSaz.conf

[Security]

[Security\Authorization]

"PolicyStoreMaxCacheSize"="255M"

"ReadOnlyServiceMode"="0"

"InstallDir"="/opt/VRTSaz"

"DebugLevel"="0"

[Security\Authorization\ServiceIdentity]

"ServiceDomainType"="vx"

The expected output to the working commnad:

# /opt/VRTSaz/bin/vrtsaz -state

vxazd is in ready state.

Supplemental Materials

Source

ClearDDTS