V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib. VixDiskLib_Read() reported the error: The server refused connection. When Jumbo Frames are enabled on the Media server network card.

Article:TECH170036  |  Created: 2011-09-21  |  Updated: 2012-01-24  |  Article URL http://www.symantec.com/docs/TECH170036
Article Type
Technical Solution


Issue



V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib. VixDiskLib_Read() reported the error: The server refused connection. When Jumbo Frames are enabled on the Media server network card.


Error



Error in Beremote Debug:
[5004] 09/16/11 14:50:13 [fsys\shared]        - VDDK-Log: NfcNetTcpRead: timed
out waiting for data
[5004] 09/16/11 14:50:13 [fsys\shared]        - VDDK-Warn: [NFC ERROR]
NfcNet_Recv: requested 233984, recevied only 0 bytes
[5004] 09/16/11 14:50:13 [fsys\shared]        - VDDK-Warn: [NFC ERROR]
NfcFssrvr_IO: failed to receive read data
[5004] 09/16/11 14:50:13 [fsys\shared]        - VDDK-Log: DISKLIB-LIB   : RWv
failed ioId: #393468 (2338) (34) .
[5004] 09/16/11 14:50:13 [fsys\vmvcb]         - VM_VCBPROXY_FS::ReadObj() Could
not read the disk '[DatastoreName] ServerName/ServerName.vmdk' start
Sector: '0', Num of sectors: '457' Error Text: 'The server refused connection'
Error: '10041633552057'

 


Solution



Workaround:
Disable Jumbo Frames on the Network card of the Media server. 


Supplemental Materials

SourceUMI
ValueV-79-57344-38264



Article URL http://www.symantec.com/docs/TECH170036


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