V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib. VixDiskLib_Read() reported the error: The server refused connection. When Jumbo Frames are enabled on the Media server network card.
| Article:TECH170036 | | | Created: 2011-09-21 | | | Updated: 2012-01-24 | | | Article URL http://www.symantec.com/docs/TECH170036 |
Problem
V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib. VixDiskLib_Read() reported the error: The server refused connection. When Jumbo Frames are enabled on the Media server network card.
Error
Error in Beremote Debug:
[5004] 09/16/11 14:50:13 [fsys\shared] - VDDK-Log: NfcNetTcpRead: timed
out waiting for data
[5004] 09/16/11 14:50:13 [fsys\shared] - VDDK-Warn: [NFC ERROR]
NfcNet_Recv: requested 233984, recevied only 0 bytes
[5004] 09/16/11 14:50:13 [fsys\shared] - VDDK-Warn: [NFC ERROR]
NfcFssrvr_IO: failed to receive read data
[5004] 09/16/11 14:50:13 [fsys\shared] - VDDK-Log: DISKLIB-LIB : RWv
failed ioId: #393468 (2338) (34) .
[5004] 09/16/11 14:50:13 [fsys\vmvcb] - VM_VCBPROXY_FS::ReadObj() Could
not read the disk '[DatastoreName] ServerName/ServerName.vmdk' start
Sector: '0', Num of sectors: '457' Error Text: 'The server refused connection'
Error: '10041633552057'
Solution
Workaround:
Disable Jumbo Frames on the Network card of the Media server.
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| Source | UMI |
| Value | V-79-57344-38264 |
Article URL http://www.symantec.com/docs/TECH170036
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