When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy

Article:TECH170053  |  Created: 2011-09-21  |  Updated: 2013-01-30  |  Article URL http://www.symantec.com/docs/TECH170053
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Article Type
Technical Solution

Product(s)

Environment

Problem



When an Enterprise Vault shortcut is selected to be deleted within DWA the user is always prompted with the following:

 You have chosen to delete an Enterprise Vault shortcut.  You can delete just the shortcut, or both the shortcut and the archived item.  If you delete both, you cannot undo this operation. Copies of this shortcut will no longer work.  What would you like to do?

The above prompt will occur within DWA regardless of the Enterprise Vault Domino Desktop Policy Options setting for Shortcut Deletion:

Domino Policy Properties: Options: Notes Behavior:Shortcut Deletion Shortcut Only, Both Deleted, or Ask User


Solution



 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.


Supplemental Materials

SourceETrack
Value2531076
Description

When attempting to delete a shortcut within DWA the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy


SourceETrack
Value2036742
Description

Domino Delete - Notes and iNotes methods of deletion should be made consistent



Article URL http://www.symantec.com/docs/TECH170053


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